Helping a friend out who has a hosted web site managed via cPanel. His mail is also hosted on this server and managed also via cPanel. He has his email redirected via the cPanel Forwarder to another email server hosted by his Telco (this is non-optional). Email sent externally to his email address (e.g. from my gmail account) appears ok in the Telco mail server (having been forwarded/redirected), however does not appear in the web hosted email server. Is this normal that a copy is not 'left behind' on the web hosted mail server?