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missing emails

Discussion in 'E-mail Discussion' started by rligg, Jun 20, 2014.

  1. rligg

    rligg Well-Known Member

    Sep 16, 2003
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    I have an account that exclusively uses imap for email. I can verify this through the mail logs. There are no pop 3 connections for this email account. So nothing is setup as pop3 that is removing the mail. They use imap on a desktop and iphone. The last couple of weeks some emails have been disappearing from their inbox. Any advice on how I can troubleshoot this issue? Is there a way to see how an imap email was deleted for a user account?
    #1 rligg, Jun 20, 2014
    Last edited: Jun 20, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    IMAP logs to /var/log/messages, but it's not going to log the deletion of individual emails. Are you sure the messages were not deleted by the email client or iPhone mail application?

    Thank you.
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