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Missing eximup in /scripts folder

Discussion in 'E-mail Discussions' started by fuzioneer, May 3, 2016.

  1. fuzioneer

    fuzioneer Well-Known Member

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    Looks like something went screwy with the overnight update to cPanel and we had quite a few issues this morning,

    last one is we cannot send email to anyone outside our domain as we get bounce email error of "check_mail_permissions failed to complete or set a status"

    done a few things but I wanted to reset / reinstall exim but all threads on here say to run /scripts/eximup --force but that file is missing on our server ???
     
    #1 fuzioneer, May 3, 2016
  2. JacobPerkins

    JacobPerkins cPanel Product Owner

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    Hi,

    This script has been gone since cPanel v11.42, around late 2013. These packages are controlled by RPMs now. '/scripts/mailperm' can fix permissions on any directories and files that may have incorrect permissions.

    I hope this helps!
     
    #2 JacobPerkins, May 3, 2016
  3. fuzioneer

    fuzioneer Well-Known Member

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    thx Jacob

    ran that and got errors like the following:-

    Skipping multiply-linked filesystem node /home/admin/etc/internet.com/quota! at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 289.
    Can't locate object method "error_name" via package "Failed to init Cpanel::ExceptionMessage::Raw: Can't locate Cpanel/ExceptionMessage/Raw.pm: /root/perl5/lib/perl5/x86_64-linux-64int/Cpanel/ExceptionMessage/Raw.pm: Permission denied at (eval 23) line 1.
    " (perhaps you forgot to load "Failed to init Cpanel::ExceptionMessage::Raw: Can't locate Cpanel/ExceptionMessage/Raw.pm: /root/perl5/lib/perl5/x86_64-linux-64int/Cpanel/ExceptionMessage/Raw.pm: Permission denied at (eval 23) line 1.
    "?) at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 257.
     
    #3 fuzioneer, May 3, 2016
  4. JacobPerkins

    JacobPerkins cPanel Product Owner

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    HI,

    I'd recommend throwing in a support ticket on this. There seems to be some permissions issues deeper in this file system than it appears.
     
    #4 JacobPerkins, May 3, 2016
  5. fuzioneer

    fuzioneer Well-Known Member

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    ok have opened a ticket 7536605
     
    #5 fuzioneer, May 3, 2016
  6. bloatedstoat

    bloatedstoat Well-Known Member

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    Hello, we're also seeing this issue with 5 individual accounts, snippet below, the errors appeared after running "Repair Mailbox Permissions".

    Code:
    Skipping multiply-linked filesystem node /home/user/etc/userdomain.com/quota! at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 289.
Skipping multiply-linked filesystem node /home/user/etc/userdomain.com/shadow! at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 289.
Skipping multiply-linked filesystem node /home/user/etc/userdomain.com/passwd! at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 289.
    It's also worth noting that none of the accounts actually have any mailboxes, they're websites only.

    Was there an outcome for the quoted ticket?

    Thanks.
     
    #6 bloatedstoat, May 7, 2016
  7. Ameya Barwe

    Ameya Barwe Well-Known Member

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    @bloatedstoat

    I did face the same issue today and found mailboxes are not present on the server for that cPanel users.

    I simply removed passwd, quota and shadow file from this path :- /home/user/etc/domain/ path and ran permission fixer.

    Let me know how it goes for you. :)
     
    #7 Ameya Barwe, May 8, 2016
    bloatedstoat likes this.
  8. bloatedstoat

    bloatedstoat Well-Known Member

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    Yep, that sorted it. Thank you!
     
    #8 bloatedstoat, May 9, 2016
  9. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    To update, it looks like the error messages when attempting to correct the mail permissions on this system were the result of custom Perl5 libraries configured in the /root/.bashrc file.

    Thank you.
     
    #9 cPanelMichael, May 25, 2016
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