Missing eximup in /scripts folder

fuzioneer

Well-Known Member
Dec 12, 2003
100
0
166
Looks like something went screwy with the overnight update to cPanel and we had quite a few issues this morning,

last one is we cannot send email to anyone outside our domain as we get bounce email error of "check_mail_permissions failed to complete or set a status"

done a few things but I wanted to reset / reinstall exim but all threads on here say to run /scripts/eximup --force but that file is missing on our server ???
 

JacobPerkins

Well-Known Member
May 2, 2014
617
97
103
cPanel Access Level
DataCenter Provider
Twitter
Hi,

This script has been gone since cPanel v11.42, around late 2013. These packages are controlled by RPMs now. '/scripts/mailperm' can fix permissions on any directories and files that may have incorrect permissions.

I hope this helps!
 

fuzioneer

Well-Known Member
Dec 12, 2003
100
0
166
thx Jacob

ran that and got errors like the following:-

Skipping multiply-linked filesystem node /home/admin/etc/internet.com/quota! at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 289.
Can't locate object method "error_name" via package "Failed to init Cpanel::ExceptionMessage::Raw: Can't locate Cpanel/ExceptionMessage/Raw.pm: /root/perl5/lib/perl5/x86_64-linux-64int/Cpanel/ExceptionMessage/Raw.pm: Permission denied at (eval 23) line 1.
" (perhaps you forgot to load "Failed to init Cpanel::ExceptionMessage::Raw: Can't locate Cpanel/ExceptionMessage/Raw.pm: /root/perl5/lib/perl5/x86_64-linux-64int/Cpanel/ExceptionMessage/Raw.pm: Permission denied at (eval 23) line 1.
"?) at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 257.
 

bloatedstoat

Well-Known Member
Jun 14, 2012
183
24
68
Victoria, Australia
cPanel Access Level
Root Administrator
ok have opened a ticket 7536605
Hello, we're also seeing this issue with 5 individual accounts, snippet below, the errors appeared after running "Repair Mailbox Permissions".

Code:
Skipping multiply-linked filesystem node /home/user/etc/userdomain.com/quota! at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 289.
Skipping multiply-linked filesystem node /home/user/etc/userdomain.com/shadow! at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 289.
Skipping multiply-linked filesystem node /home/user/etc/userdomain.com/passwd! at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 289.
It's also worth noting that none of the accounts actually have any mailboxes, they're websites only.

Was there an outcome for the quoted ticket?

Thanks.
 

Ameya Barwe

Well-Known Member
Jan 1, 2016
49
2
8
Nashik
cPanel Access Level
Root Administrator
@bloatedstoat

I did face the same issue today and found mailboxes are not present on the server for that cPanel users.

I simply removed passwd, quota and shadow file from this path :- /home/user/etc/domain/ path and ran permission fixer.

Let me know how it goes for you. :)
 
  • Like
Reactions: bloatedstoat

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
ok have opened a ticket 7536605
Hello,

To update, it looks like the error messages when attempting to correct the mail permissions on this system were the result of custom Perl5 libraries configured in the /root/.bashrc file.

Thank you.