Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Missing eximup in /scripts folder

Discussion in 'E-mail Discussion' started by fuzioneer, May 3, 2016.

  1. fuzioneer

    fuzioneer Well-Known Member

    Joined:
    Dec 12, 2003
    Messages:
    100
    Likes Received:
    0
    Trophy Points:
    166
    Looks like something went screwy with the overnight update to cPanel and we had quite a few issues this morning,

    last one is we cannot send email to anyone outside our domain as we get bounce email error of "check_mail_permissions failed to complete or set a status"

    done a few things but I wanted to reset / reinstall exim but all threads on here say to run /scripts/eximup --force but that file is missing on our server ???
     
    #1 fuzioneer, May 3, 2016
  2. JacobPerkins

    JacobPerkins Well-Known Member

    Joined:
    May 2, 2014
    Messages:
    619
    Likes Received:
    97
    Trophy Points:
    103
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    Hi,

    This script has been gone since cPanel v11.42, around late 2013. These packages are controlled by RPMs now. '/scripts/mailperm' can fix permissions on any directories and files that may have incorrect permissions.

    I hope this helps!
     
    #2 JacobPerkins, May 3, 2016
  3. fuzioneer

    fuzioneer Well-Known Member

    Joined:
    Dec 12, 2003
    Messages:
    100
    Likes Received:
    0
    Trophy Points:
    166
    thx Jacob

    ran that and got errors like the following:-

    Skipping multiply-linked filesystem node /home/admin/etc/internet.com/quota! at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 289.
    Can't locate object method "error_name" via package "Failed to init Cpanel::ExceptionMessage::Raw: Can't locate Cpanel/ExceptionMessage/Raw.pm: /root/perl5/lib/perl5/x86_64-linux-64int/Cpanel/ExceptionMessage/Raw.pm: Permission denied at (eval 23) line 1.
    " (perhaps you forgot to load "Failed to init Cpanel::ExceptionMessage::Raw: Can't locate Cpanel/ExceptionMessage/Raw.pm: /root/perl5/lib/perl5/x86_64-linux-64int/Cpanel/ExceptionMessage/Raw.pm: Permission denied at (eval 23) line 1.
    "?) at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 257.
     
    #3 fuzioneer, May 3, 2016
  4. JacobPerkins

    JacobPerkins Well-Known Member

    Joined:
    May 2, 2014
    Messages:
    619
    Likes Received:
    97
    Trophy Points:
    103
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    HI,

    I'd recommend throwing in a support ticket on this. There seems to be some permissions issues deeper in this file system than it appears.
     
    #4 JacobPerkins, May 3, 2016
  5. fuzioneer

    fuzioneer Well-Known Member

    Joined:
    Dec 12, 2003
    Messages:
    100
    Likes Received:
    0
    Trophy Points:
    166
    ok have opened a ticket 7536605
     
    #5 fuzioneer, May 3, 2016
  6. bloatedstoat

    bloatedstoat Well-Known Member

    Joined:
    Jun 14, 2012
    Messages:
    147
    Likes Received:
    18
    Trophy Points:
    18
    Location:
    Victoria, Australia
    cPanel Access Level:
    Root Administrator
    Hello, we're also seeing this issue with 5 individual accounts, snippet below, the errors appeared after running "Repair Mailbox Permissions".

    Code:
    Skipping multiply-linked filesystem node /home/user/etc/userdomain.com/quota! at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 289.
Skipping multiply-linked filesystem node /home/user/etc/userdomain.com/shadow! at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 289.
Skipping multiply-linked filesystem node /home/user/etc/userdomain.com/passwd! at /usr/local/cpanel/Cpanel/Email/Perms/User.pm line 289.
    It's also worth noting that none of the accounts actually have any mailboxes, they're websites only.

    Was there an outcome for the quoted ticket?

    Thanks.
     
    #6 bloatedstoat, May 7, 2016
  7. Ameya Barwe

    Ameya Barwe Well-Known Member

    Joined:
    Jan 1, 2016
    Messages:
    49
    Likes Received:
    2
    Trophy Points:
    8
    Location:
    Nashik
    cPanel Access Level:
    Root Administrator
    @bloatedstoat

    I did face the same issue today and found mailboxes are not present on the server for that cPanel users.

    I simply removed passwd, quota and shadow file from this path :- /home/user/etc/domain/ path and ran permission fixer.

    Let me know how it goes for you. :)
     
    #7 Ameya Barwe, May 8, 2016
    bloatedstoat likes this.
  8. bloatedstoat

    bloatedstoat Well-Known Member

    Joined:
    Jun 14, 2012
    Messages:
    147
    Likes Received:
    18
    Trophy Points:
    18
    Location:
    Victoria, Australia
    cPanel Access Level:
    Root Administrator
    Yep, that sorted it. Thank you!
     
    #8 bloatedstoat, May 9, 2016
  9. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,272
    Likes Received:
    2,154
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    To update, it looks like the error messages when attempting to correct the mail permissions on this system were the result of custom Perl5 libraries configured in the /root/.bashrc file.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #9 cPanelMichael, May 25, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Missing eximup scripts
  1. JIKOmetrix

    SOLVED Kernel conflicts on OVH servers due to missing exclude line in /etc/yum.repos.d/OVH-kernel.repo

    JIKOmetrix, May 31, 2019, in forum: General Discussion
    Replies:
    27
    Views:
    941
    SS-Maddy
    Jun 12, 2019 at 1:17 PM
  2. ksechrist

    SOLVED Horde filters not auto applying - filter preferences missing

    ksechrist, May 22, 2019, in forum: E-mail Discussion
    Replies:
    5
    Views:
    291
    cPanelLauren
    May 23, 2019
  3. katmai

    Backups missing on 1 server

    katmai, May 21, 2019, in forum: Data Protection
    Replies:
    3
    Views:
    241
    cPanelLauren
    May 21, 2019
  4. Alrissa

    SOLVED SSL/TLS status icon is missing

    Alrissa, May 20, 2019, in forum: Security
    Replies:
    8
    Views:
    302
    Alrissa
    May 26, 2019
  5. Jimbo Hill

    Backup button missing

    Jimbo Hill, May 7, 2019, in forum: General Discussion
    Replies:
    1
    Views:
    139
    cPanelMichael
    May 7, 2019

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice