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Missing Mailing Lists

Discussion in 'E-mail Discussions' started by nyjimbo, May 15, 2015.

  1. nyjimbo

    nyjimbo Well-Known Member

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    I had a customer complain that some lists are missing:


    "I'm trying to edit one of my mailing lists. when I log in, I see, on the left side, 2 of 5 used, which is
    correct. When I click the mailing list icon, however, it shows nothing under Current Lists. Please advise."

    Should I run the mailman fixes or is something broken in mailman and how would I install simplejson ?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. nyjimbo

    nyjimbo Well-Known Member

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    I ran the command, it seemed to run ok, no errors and asked customer to check his lists but he reported back "No, still don't see my existing lists".
     
  4. nyjimbo

    nyjimbo Well-Known Member

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    Just an update if this helps, the client said this:

     
    #4 nyjimbo, May 17, 2015
    Last edited by a moderator: May 17, 2015
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  6. cPanelAdamF

    cPanelAdamF cPanel Product Owner
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    Twitter:
    Can you tell me if their browser's console is showing any Javascript errors or warnings?
     
  7. Freepress

    Freepress Registered

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    Hello,

    I have the same issue, my mailing list don't showing: awesomescreenshot.com/09e4xy4r90
    any help?

    Thanks
     
    #7 Freepress, May 31, 2015
    Last edited by a moderator: May 31, 2015
  8. cPanelMichael

    cPanelMichael Forums Analyst
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    Please feel free to open a support ticket and post the ticket number here, or let us know if the browser's console is showing any javascript warnings.

    Thank you.
     
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