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Missing Packages

Discussion in 'General Discussion' started by raj123, Jul 25, 2007.

  1. raj123

    raj123 Member

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    Hello Friends,

    We are using WHM 11.2.0 and cPanel 11.6.1-C15328

    In a reseller account when go to "create account" option then there is no package in drop down box whereas in packages section there are 5 packages listed :(

    Privileges have also been granted to the reseller and he can create 20 accounts and till now he has created 7 accounts only . He has enough resources also available and rights also properly granted.

    This problem is with 1 reseller only

    Is there any solution for this?

    regards
    Raj
     
  2. cPanelNick

    cPanelNick Administrator
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    Try updating to the latest current. The new reseller system is in 11.8
     
  3. mdiluzio

    mdiluzio Registered

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    It works? I have the same problem :(
     
  4. raj123

    raj123 Member

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    Yes update fixed the issue :)
     
  5. IdleServ

    IdleServ Active Member

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    Hi,

    We are experiencing this issue also, however we are running the latest current version,

    WHM 11.2.0 cPanel 11.8.0-C15896
    REDHAT Enterprise 4 i686 - WHM X v3.1.0
     
  6. cPanelNick

    cPanelNick Administrator
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    Please double check the permissions the reseller has:
    See if Allow the reseller to use global packages (global packages are any packages without a "_" in them) is checked.

    If not, Please open a ticket @ https://tickets.cpanel.net/submit/
     
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