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Missing Security Token & This Connection is Untrusted

Discussion in 'Security' started by dmr123, Oct 30, 2013.

  1. dmr123

    dmr123 Registered

    Oct 30, 2013
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    Website Owner
    I have never had these problems before until I moved to my VPS using WHM/Cpanel...

    I and all my clients receive this error every time we try to access either the webmail or Cpanel... I also receive these errors when I am accessing WHM... "The security token is missing from your request." error only happens after I have logged in and returned.

    Screen Shot 2013-10-30 at 14.59.31.png Screen Shot 2013-10-30 at 14.57.56.png

    Why is this and how can it be fixed?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    Please run the following command let us know which version of cPanel is installed on your system:

    cat /usr/local/cpanel/version
    Are you using browser bookmarks to access cPanel and Web Host Manager, or do you encounter this problem when logging in by entering the URL in your browser's address bar? Do you have "HTTP Basic Authentication" enabled in "Tweak Settings"?

    Thank you.
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