andrelop

Member
Jul 7, 2012
6
1
3
cPanel Access Level
Root Administrator
Hello,

I'm validating cPanel 56 build 21 for new installs and for that I installed it under a test server and ran some tests. Everything went OK, but I noticed that while using Site Software to try and install Wordpress, it's not listed as an option anymore (as it used to be in previous versions).

When I log in as a reseller or as a customer and go to Software -> Site Software -> Site Software v0.9.8 there's a message which says "There are currently no available programs to install". However, it's important to notice that I have Wordpress listed as installed under the cPanel -> Install cPAddons Site Software.

Is there something else I should check in order to have Wordpress listed as available for installation under Site Software ? Also, I have no other software and/or addon installed under this customer account, it was just created for testing purposes (no previous manual Wordpress installs or anything like that).

Regards,
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello,

Please browse to:

"WHM Home » cPanel » Install cPAddons Site Software"

Ensure WordPress is selected, in addition to the "Force Refresh of All cPAddons Site Software Sources" option. Then, click on:

"Update cPAddon Config"

Let us know if this makes a difference.

Thank you.
 

andrelop

Member
Jul 7, 2012
6
1
3
cPanel Access Level
Root Administrator
Hello,

Please browse to:

"WHM Home » cPanel » Install cPAddons Site Software"

Ensure WordPress is selected, in addition to the "Force Refresh of All cPAddons Site Software Sources" option. Then, click on:

"Update cPAddon Config"

Let us know if this makes a difference.

Thank you.
Hello,

It was a misplaced file which was disabling some cpaddons features.
It was fixed when that file was removed.

Thanks
 

andrelop

Member
Jul 7, 2012
6
1
3
cPanel Access Level
Root Administrator
Can you share what file was misplaced and what was removed for future reference?
Hello StevenM.

It wasn't a file distributed by cpanel but a file created by someone who disabled some features and saved this as a separated feature list. Too specific to our case so nothing that someone else would also have problems with.

Regards,
 
  • Like
Reactions: StevenM.

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.