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mm. bostrapper don't work

Discussion in 'General Discussion' started by Cristian99, Aug 27, 2007.

  1. Cristian99

    Cristian99 Active Member

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    Hi
    i've a question.
    From 20days boxtrapper don't work
    On WHM boxtrapper is enable
    on cpanel accounts have boxtrapper enabled
    but boxtrapper don't work fine (no logs update, no queue update)

    Is possible something broke into server boxtrapper?

    thanks
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Is Boxtrapper also enabled for individual email accounts?
     
  3. Cristian99

    Cristian99 Active Member

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    Sure:)
    there are 80 account with "ENABLED"
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    In that case, I'd recommend you submit a support ticket so our support staff can determine why BoxTrapper is malfunctioning.
     
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