Mobile website and changes to DNS record

mickalo

Well-Known Member
Apr 16, 2002
782
5
318
N.W. Iowa
I have a customer who had a mobile website setup with their domain. They ask if the following changes can be made to their existing DNS record see attached image file

can this be down without causing problems with the rest of the DNS record and the non-mobile website on the server ?

TIA

any assistance would be much appreciated !
 

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cPanelLauren

Product Owner
Staff member
Nov 14, 2017
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Hello @mickalo

The screenshot you provided, is that A record and CNAME being added for the mobile site only? It's difficult to tell you yes or no when I'm unaware of the rest of the configuration.

Thanks!
 

mickalo

Well-Known Member
Apr 16, 2002
782
5
318
N.W. Iowa
Ok the information I received is this would be added to the domain's existing DNS zone file on the server, the addition A and CNAME entries. This would be added to the additional info already setup for the domain on the server. I hope that makes sense.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
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HI @mickalo

Yes, I understand but without knowing if that A record matches their current domain I don't know how it will affect the site. Is the domain listed in the A record the current domain or is it a mobile-specific site?

If it is their domain they would be redirecting it to be hosted wherever that IP points to. The CNAME record will point www.theirdomain.tld -> theirdomain.impress.ly and if www.theirdomain.tld is pointed to your server currently it would be redirected to wherever they are pointing theirdomain.impress.ly


Thanks!
 

mickalo

Well-Known Member
Apr 16, 2002
782
5
318
N.W. Iowa
here is a section of the zone file listing the current A and CNAME entries;
Code:
example.com.   14400   IN   A   75.126.200.223
localhost   14400   IN   A   127.0.0.1
example.com.   14400   IN   MX   0   mail.example.com.
mail   14400   IN   A   184.173.68.122
www   14400   IN   CNAME   example.com.
ftp   14400   IN   CNAME   example.com.
 
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cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,273
1,281
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Houston
Hi @mickalo


Based on what you've shown me the changes will direct the site to a different IP address than the one it's pointed to currently. It will also redirect www.domain.tld to a different location. So effectively yes the changes can be made but the domain will not be hosted on the server anymore. Furthermore, this looks like it will affect the domain mobile both mobile and not mobile if the domain you're showing is the primary domain name.

Thanks!
 

mickalo

Well-Known Member
Apr 16, 2002
782
5
318
N.W. Iowa
Thanks for the information this is what we figured would happen but just wanted to verify before making any further changes. We will be going a different direction with this then.