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Mobile WHM Login Error - IP Has Changed

Discussion in 'General Discussion' started by CompuTech, Nov 3, 2010.

  1. CompuTech

    CompuTech Registered

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    The new Mobile Browser feature of WHM was a great idea indeed. The only issue I keep having on servers that I mange is that when I use my Blackberry to access WHM I get an error that states "IP Has Changed" after login. This is likely because of the proxy system used through Blackberry, BIS &/or BES.

    Is there a way to get rid of the IP change check for mobile when using a Blackberry?

    Thanks!
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    The only way to disable the check is to disable it globally, since the idea of the IP check is to ensure the IP doesn't change during transmission of the data, since that's a tactic that can be used for attacks. To disable the option that's causing the issue, you could uncheck this in WHM > Tweak Settings:

    Otherwise, if you require that functionality, there is no way to get around the behavior happening for your mobile device.
     
  3. CompuTech

    CompuTech Registered

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    Okay, great, thanks!

    Forcing SSL should eliminate the risk of someone stealing session cookies, so I think I can live with this IP checking disabled in favor of the convenience of being able to manage WHM via mobile.
     
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