Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

mod_userdir tweak issue

Discussion in 'Security' started by Fractality, Jul 26, 2014.

  1. Fractality

    Fractality Member

    Joined:
    Jul 26, 2014
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Long time lurker... okay lets not do that

    I have an issue where the preview feature of almost all the accounts on a WHM server does not work. This occurs with both the mod_userdir tweak completely disabled and with it enabled and 'nobody' excluded from protection. Have tried rebuilding both httpd.conf and apache after updating the settings to the same result. Nothing in the apache logs other than 404 file not found errors related to trying the previews...

    Been working with cPanel a long time and I just don't get this one...

    Any suggestions anyone?

    - - - Updated - - -

    Add to this mod_userdir is part of the build... and there is nothing in /var/cpanel/easy/apache/rawopts that appears to be blocking it...

    root [/]# /usr/local/apache/bin/httpd -l | grep mod_userdir
    mod_userdir.c
    root [/]# _
     
    #1 Fractality, Jul 26, 2014
  2. quizknows

    quizknows Well-Known Member

    Joined:
    Oct 20, 2009
    Messages:
    1,011
    Likes Received:
    89
    Trophy Points:
    78
    cPanel Access Level:
    DataCenter Provider
    #2 quizknows, Jul 26, 2014
  3. cPanelKurtN

    cPanelKurtN Well-Known Member
    Staff Member

    Joined:
    Jan 29, 2013
    Messages:
    95
    Likes Received:
    1
    Trophy Points:
    83
    cPanel Access Level:
    Root Administrator
    What "preview" feature are you referring to? Or perhaps a better question is, what URL is it sending you to "preview"?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelKurtN, Jul 26, 2014
  4. Fractality

    Fractality Member

    Joined:
    Jul 26, 2014
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I'm referring to the site preview.... xxx.xxx.xxx.xxx/~username ... it goes to a 404 apache page instead of the site itself.
     
    #4 Fractality, Jul 27, 2014
  5. cPanelKurtN

    cPanelKurtN Well-Known Member
    Staff Member

    Joined:
    Jan 29, 2013
    Messages:
    95
    Likes Received:
    1
    Trophy Points:
    83
    cPanel Access Level:
    Root Administrator
    Case 109085 has been opened to look into this issue.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 cPanelKurtN, Jul 27, 2014
  6. Fractality

    Fractality Member

    Joined:
    Jul 26, 2014
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    #6 Fractality, Jul 30, 2014
  7. Fractality

    Fractality Member

    Joined:
    Jul 26, 2014
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Thank you Kurt... Is there anywhere to follow progress on the case that was opened?
     
    #7 Fractality, Jul 30, 2014
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,442
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    In this example URL, are you using the main shared IP address, a dedicated IP address to an account, or a domain name?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 cPanelMichael, Jul 31, 2014
  9. Fractality

    Fractality Member

    Joined:
    Jul 26, 2014
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    This was with the main shared IP and also with some of the dedicated IPs. I probably tested 25 different accounts on the server throughout the investigation so far.
     
    #9 Fractality, Aug 2, 2014
  10. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,442
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Feel free to open a support ticket if you want us to take a closer look at your specific environment and verify if it's related to an open case. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #10 cPanelMichael, Aug 4, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - mod_userdir tweak issue
  1. shazde

    Apache mod_userdir Tweak config file

    shazde, Apr 9, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    312
    cPanelLauren
    Apr 10, 2018
  2. digitaliway

    Apache mod_userdir Tweak causes account suspension

    digitaliway, Sep 28, 2017, in forum: Security
    Replies:
    4
    Views:
    631
    cPanelMichael
    Oct 4, 2017
  3. Jelson Lanto

    Apache mod_userdir Tweak Not Supported Message

    Jelson Lanto, Jan 15, 2017, in forum: EasyApache
    Replies:
    1
    Views:
    1,916
    Infopro
    Jan 15, 2017
  4. Zardiw

    mod_userdir getting 404 error

    Zardiw, Aug 3, 2018, in forum: General Discussion
    Replies:
    12
    Views:
    426
    cPanelLauren
    Aug 3, 2018
  5. Axis Technolabs

    mod_userdir Showing Not Supported Error on PHP Files

    Axis Technolabs, Jan 11, 2018, in forum: EasyApache
    Replies:
    1
    Views:
    2,008
    cPanelMichael
    Jan 11, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice