The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Modify an Account

Discussion in 'General Discussion' started by cosmin, Feb 6, 2002.

  1. cosmin

    cosmin Well-Known Member

    Joined:
    Feb 6, 2002
    Messages:
    150
    Likes Received:
    0
    Trophy Points:
    316
    Location:
    Bucuresti
    Hi!

    I'm a reseller and I have an account zzz.com and after some times I change in www.zzz.com (I don't know why). But, is a big problem, all mail address are office@www.zzz.com and this is not good, of course. Now I try to change the name from www.zzz.com back to zzz.com and I receive the next message:
    Modifing httpd.conf
    Modifing proftpd.conf
    Modifing domainaliases
    Modifing valiases
    Adding dns entry
    Sorry, a DNS entry for aner.ro already exists, please delete it first

    I delete from &edit DNS zone& and the same message.
    Who can help me please becouse the &support department& don't respond to my message and my client is nervous, of course.

    Many thanks!!!
     
    #1 cosmin, Feb 6, 2002
  2. bdraco

    bdraco Guest

    You'll need to delete the dns zone under delete a zone first .. you may need the server owner to do it for you..
     
    #2 bdraco, Feb 6, 2002
  3. cosmin

    cosmin Well-Known Member

    Joined:
    Feb 6, 2002
    Messages:
    150
    Likes Received:
    0
    Trophy Points:
    316
    Location:
    Bucuresti
    If you can, please tell me how make this step by step. I want to send this at &support& department becouse I think she don't know how make this. I send for &support& dep. 5-6 e-mails but nothing... and I'm disperated...

    Thank you very much!!!
     
    #3 cosmin, Feb 7, 2002
  4. hedgehog

    hedgehog Well-Known Member

    Joined:
    Nov 3, 2001
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    316
    If your provider is not responsive, you can always backup, delete the account, create it once again (without the www) and then restore.

    And if your host has not responded after 5 to 6 emails, you might consider shifting to another one aswell ; )

    hedgy
     
    #4 hedgehog, Feb 8, 2002
(You must log in or sign up to post here.)
Loading...
Similar Threads - Modify Account
  1. sunilsaini

    Modify Account?

    sunilsaini, Jul 31, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    51
    cPanelMichael
    Jul 31, 2017
  2. Inic_dev

    WHM API 1 Functions - modifyacct not updating the account

    Inic_dev, Mar 15, 2017, in forum: cPanel Developers
    Replies:
    1
    Views:
    313
    cPanelMichael
    Mar 15, 2017
  3. wurdey

    SOLVED Quota Errors on Attempt to Modify Account after 58 Upgrade

    wurdey, Jul 14, 2016, in forum: General Discussion
    Replies:
    36
    Views:
    4,907
    Hargreaves Standa
    Dec 15, 2016
  4. James Tan

    modify modsecurity & spam assassin per account

    James Tan, Apr 5, 2016, in forum: Security
    Replies:
    1
    Views:
    437
    cPanelMichael
    Apr 5, 2016
  5. johndoe

    Change Owner / Modify Account in WHM With VPS

    johndoe, Oct 24, 2015, in forum: General Discussion
    Replies:
    7
    Views:
    2,272
    cPanelMichael
    Nov 10, 2015

Share This Page