Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Modify an Account

Discussion in 'General Discussion' started by cosmin, Feb 6, 2002.

  1. cosmin

    cosmin Well-Known Member

    Joined:
    Feb 6, 2002
    Messages:
    152
    Likes Received:
    0
    Trophy Points:
    316
    Location:
    Bucuresti
    Hi!

    I'm a reseller and I have an account zzz.com and after some times I change in www.zzz.com (I don't know why). But, is a big problem, all mail address are office@www.zzz.com and this is not good, of course. Now I try to change the name from www.zzz.com back to zzz.com and I receive the next message:
    Modifing httpd.conf
    Modifing proftpd.conf
    Modifing domainaliases
    Modifing valiases
    Adding dns entry
    Sorry, a DNS entry for aner.ro already exists, please delete it first

    I delete from &edit DNS zone& and the same message.
    Who can help me please becouse the &support department& don't respond to my message and my client is nervous, of course.

    Many thanks!!!
     
    #1 cosmin, Feb 6, 2002
  2. bdraco

    bdraco Guest

    You'll need to delete the dns zone under delete a zone first .. you may need the server owner to do it for you..
     
    #2 bdraco, Feb 6, 2002
  3. cosmin

    cosmin Well-Known Member

    Joined:
    Feb 6, 2002
    Messages:
    152
    Likes Received:
    0
    Trophy Points:
    316
    Location:
    Bucuresti
    If you can, please tell me how make this step by step. I want to send this at &support& department becouse I think she don't know how make this. I send for &support& dep. 5-6 e-mails but nothing... and I'm disperated...

    Thank you very much!!!
     
    #3 cosmin, Feb 7, 2002
  4. hedgehog

    hedgehog Well-Known Member

    Joined:
    Nov 3, 2001
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    316
    If your provider is not responsive, you can always backup, delete the account, create it once again (without the www) and then restore.

    And if your host has not responded after 5 to 6 emails, you might consider shifting to another one aswell ; )

    hedgy
     
    #4 hedgehog, Feb 8, 2002
(You must log in or sign up to post here.)
Loading...
Similar Threads - Modify Account
  1. benito

    Edit packages without modify active accounts

    benito, Jan 16, 2019, in forum: General Discussion
    Replies:
    1
    Views:
    220
    cPanelLauren
    Jan 18, 2019
  2. snakes1100

    Changing domain extension via modify account issue

    snakes1100, Oct 20, 2018, in forum: General Discussion
    Replies:
    5
    Views:
    362
    cPanelLauren
    Oct 23, 2018
  3. Mat-d-rat

    SOLVED [CPANEL-20670] Modify Account fails with previously used domains

    Mat-d-rat, Jun 13, 2018, in forum: General Discussion
    Replies:
    12
    Views:
    655
    cPanelMichael
    Jul 12, 2018
  4. MuNLoK

    /scripts/modify_accounts isn't working

    MuNLoK, May 16, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    203
    cPanelMichael
    May 17, 2018
  5. vacancy

    php-fpm disabled after modifying account

    vacancy, Sep 6, 2017, in forum: EasyApache
    Replies:
    3
    Views:
    735
    cPanelMichael
    Sep 7, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice