ModSec AtomiCorp

[oozetime]

Hello,

Good evening, I'm sorry to come here to ask a question that has probably already been answered, but I'm having trouble finding a similar response.

I would like to know which rules I must disable (applying the whitelist) my ModSec. Since this is a shared hosting.

 

[talk2prakash]

Hi,

For your information, mod security blocks are recorded in your apache error log. On a closer look on this, you find a the exact rule that is blocking your request.

Check with :

Modsecurity : /usr/local/apache/logs/modsec_audit.log
Apache error Log : /usr/local/apache/logs/error_log

 

[oozetime]

I need something to enable logs to be generated? My files tend to be empty ...

 

[cPanelMichael]

I would like to know which rules I must disable (applying the whitelist) my ModSec. Since this is a shared hosting.

Hello

Actually, there are no specific rules that you must absolutely disable. Instead, it's typically a better idea to implement the rules and review /usr/local/apache/logs/modsec_audit.log to see which rules you might need to disable. Is there a specific issue you are facing that lead to you opening this thread, or is it just a general question?

Thank you.

 

[oozetime]

Hello,

I host many forums, wordpress websites, joomla ...

And usually my customers return me 503 error

 

[cPanelMichael]

It's important to review a log file such as /usr/local/apache/logs/error_log when you notice the "503" code in the browser to get a better understanding of why that error code was produced. The log file will indicate which specific Mod_Security rule triggered the error, so that you can then disable it if you choose to.

Thank you.

 

[oozetime]

I activated the debug looks so much error...

 

[cPanelMichael]

Atomicorp references that warning message here on their documentation:

https://www.atomicorp.com/wiki/inde...oubleshooting#Failed_to_create_subdirectories

Have you posted to their support forums for help implementing their rules? It's found here:

https://www.atomicorp.com/forum/viewforum.php?f=15

Thank you.