ModSecurity: Rule processing failed

[foxmedo]

Hi all,

we have migrate our server from EA3 to EA4 yesterday and we have a lot of problems with this new configuration


this an example of the content of /usr/local/apache/logs/error_log
[Wed Dec 06 21:34:17.906608 2017] [:error] [pid 18548:tid 139670904047360] [client xxx.xxx.xx.xx:xxxxx] [client xxx.xxx.xxx.xxx] ModSecurity: Rule processing failed (id=981138, msg=). [hostname "xxxxxxxxx.com"] [uri "/boutique/acer-19-5-led-k202hqlab/"] [unique_id "[email protected]"]

i have check ModRuid2 and it's disable

waiting for your help

B.R

 

[cPanelMichael]

Hello,

That particular ModSecurity rule ID is discussed on the following thread:

Rule processing failed mod_cgi.c - ModSecurity

You may also find the following third-party plugin helpful if you want to disable a specific ModSecurity rule globally or per account:

ConfigServer ModSecurity Control (cmc)

Thank you.

 

[foxmedo]

i have find a solution for this problem i don't know if it's really a solution

i have create an account into site Account Login | Project Honey Pot
i have generate API KEY and insert it into /etc/apache2/conf.d/modsec_vendor_configs/OWASP/modsecurity_crs_10_setup.conf

now the problem doesn't apparate into the error_log is it a good solution or i have to disable the rule ??

 

[cPanelMichael]

now the problem doesn't apparate into the error_log is it a good solution or i have to disable the rule ??

Hello,

That looks to be a valid solution. It's discussed further at:

Rule processing failed mod_cgi.c - ModSecurity

Thank you.