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More Urchin 5 troubles

Discussion in 'General Discussion' started by mike25, Sep 13, 2003.

  1. mike25

    mike25 Well-Known Member

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    I had setup urchin 5 and on WHM 7.4.2 cPanel 7.4.2-R127 But now it has stoped updating. I installed that patch that makes cpanel monitor and restart the scheduler before hand and everything was going fine for about a week. now when I execute runweblogs i get this

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    Urchin 5.0.00 (redhat72) starting: 20030913 15:18:18
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    Processing profile: xxxxxxxx.com

    WARNING: (7050-323-314) Starting automatic rollback


    WARNING: (7054-323-343) Unable to restore databases since backup does not exist

    ------------------------------------------------------
    Urchin 5.0.00 (redhat72) finishing: 20030913 15:18:18
    ------------------------------------------------------

    And urchin will not display stats from the last 3 days. Any one have any Ideas on how I can get urchin to start updating again ?

    Thanks
    Mike

    cPanel.net Support Ticket Number:
     
  2. payne

    payne Well-Known Member

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    same problem here. Urchin says it should work with Cpanel8, but nobody tells me why.

    cPanel.net Support Ticket Number:
     
  3. Budwron

    Budwron Member

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    Now looks like urchin is only working on cpanel EDGE...

    I wonder when it will go to Release

    PS: If it would go to R-elese cpanel version i would use R cpanels..

    cPanel.net Support Ticket Number:
     
    #3 Budwron, Sep 24, 2003
    Last edited: Sep 24, 2003
  4. eyckzo

    eyckzo Member

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    I am having the same Urchin problem too and I love Urchin stats! I like to stay stable but I will do whatever is necessary to get my Urchin working again!

    I guess I'm going to have to try upgrading. I think I'll try going to a Release and if that doesn't work I'll go Edge. :/

    I hope someone from the cPanel team can provide us with a reason why this is happening. Everything worked fine when I had Urchin 4, but when I upgraded all hell broke loose. ;/

    cPanel.net Support Ticket Number:
     
  5. eyckzo

    eyckzo Member

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    Ok, just installed 8.4.0-S87 and Urchin is still giving me the same damn error...

    ------------------------------------------------------
    Urchin 5.0.01r2 (redhat72) starting: 20031001 02:01:11
    ------------------------------------------------------
    Processing profile: rwjd.com

    WARNING: (7050-323-314) Starting automatic rollback


    WARNING: (7054-323-343) Unable to restore databases since backup does not exist

    ------------------------------------------------------
    Urchin 5.0.01r2 (redhat72) finishing: 20031001 02:01:11
    ------------------------------------------------------

    I am stumped. I can run the update manually by doing /usr/local/urchin/bin/urchin -p rwjd.com and it seems to update things fine, but when I run the /scripts/runweblogs and enter the users name, it gives me the error.

    Any suggestions would be appriciated.

    cPanel.net Support Ticket Number:
     
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