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Move account with account password - ERROR! Help!!!

Discussion in 'General Discussion' started by auyongtc, Nov 20, 2002.

  1. auyongtc

    auyongtc Member

    Aug 13, 2001
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    Trophy Points:
    I posted this into cpanel's support ticket, but having no response yet - might as well post here if someone can help me on this...

    Was trying to transfer an account from my reseller cpanel host to my own dedicated server. The following was the results from my dedicated server's WHM when I tried to move the account (those in curly brackets have been erased out for privacy purpose):

    Attempting to copy knowmed from {my reseller host}

    Attempting to login as knowmed to {my reseller host}
    via ftp

    Login ok
    Uploading Wrapper
    Uploading Dectector
    Uploading Packager
    Uploading Downloader
    Uploading Killer
    chmoding scripts
    Found uid to be: 32100
    Compiling wrapper
    uploading wrapper
    chmodding wrapper
    Closing FTP Control
    Packing Account using suexec method

    Copying Mail files....Done
    Copying proftpd file....Done
    Copying www logs.............
    Grabbing mysql dbs...Done
    Grabbing mysql privs...Done
    Copying mailman lists....Done
    Copying mailman archives....Done
    Copying homedir....Done
    Copying cpuser file.......Done
    Copying quota info.......Done
    Storing Subdomains....
    Storing Parked Domains....
    Copying password.......Done
    Copying shell.......Done
    pkgacctfile is: /tmp/cpmove-knowmed.tar.gz
    Creating Archive ....Done
    FOUND MD5 to be : d41d8cd98f00b204e9800998ecf8427e
    md5sum is: d41d8cd98f00b204e9800998ecf8427e
    DOWNLOAD READY in /tmp/cpmove-knowmed.tar.gz
    Downloading Tarball
    http://{my reseller host}/~knowmed/cgi-bin/cpdownload/cpaneldownacct.cgi (unk
    nown size)

    cpaneldownacct.cgi [+]
    ; 0K

    cpaneldownacct.cgi [-]
    ; 0K

    0 bytes transferred in 0.00 sec (0.00k/sec)
    Removing Scripts using suexec method

    Checksum Matches!
    Extracting tarball....
    gzip: stdin: unexpected end of file
    /bin/tar: Child returned status 1
    /bin/tar: Done
    Extracting Domain....Done
    Sorry, the copy failed. Unable to find
    the cpanel user file

    Extract Failed
    Error exit delayed from previous errors
    Invalid Account


    Anyone can help me on this one - or at least give me the pointers on how do I migrate those accounts manually - main thing I need is to grab the existing POP accounts and e-mail forwarding list. The rest shouldn't be a problem for now - of course, getting the WHM's move account with account password script to work would be the best!

    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. netarus

    netarus Well-Known Member

    Oct 27, 2002
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    I'm very certain you must have root access. I'm sure this would be a nice feature request for people that are on a reselling host that want to move up in the world to their own dedicated server. I'd suggestion making this a feature request on cPanel bugtraq.

    An option aroudn this may be tocreate a form that will ask them for their passwords... have it email to you, setup their new email addy in their cpanel and you're set.
  3. icanectc

    icanectc Well-Known Member

    Mar 10, 2003
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    I own both the boxes and am experiencing this problem.

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