SOLVED Move from Reseller account to Root with DNSOnly nameservers

Alex C

Registered
Feb 7, 2017
3
0
1
California
cPanel Access Level
Root Administrator
Greetings everyone!

So I have been using cPanel for almost 2 years now but I have only used Reseller access. I would like to move to my own root server which I have already purchased but I need help to transition to the new server with as little downtime as possible. I will describe what setup I currently have and what I am trying to achieve.

Currently I hold a reseller website hosting package using my own nameservers:
ns1.domain.tld
ns2.domain.tld
ns3.domain.tld
ns4.domain.tld
These name servers are white listed to the DNS cluster of the reseller provider.

I would like to move to my own DNS cluster using THE SAME exact nameservers but pointing to my own DNS servers.

I currently have:

cPanel VPS Root (VPS Arizona)
cPanel DNS Only (OVHVPS Canada)
cPanel DNS Only (VPS-France)

and I am in the work of getting two more DNS VPS:

cPanel DNS Only (VPS Arizona)
cPanel DNS Only (VPS Texas)

I would like the following name servers assigned to the following location:

ns1.domain.tld cPanel DNS Only (VPS Arizona)
ns2.domain.tld cPanel DNS Only (OVHVPS Canada)
ns3.domain.tld cPanel DNS Only (VPS Texas)
ns4.domain.tld cPanel DNS Only (VPS France)

Keep in mind that I would have two different VPS in Arizona, one is DNS only, other is root cPanel.

Now, I need to move all my servers from the reseller account to the root account but I would also need to change my nameservers over.

Currently when I try to access the DNS only login page on the VPS, it shows an error since it is still pointing to the reseller DNS cluster. How would I go about point the name servers with as little downtime as possible? I am looking to do the transfer sometime this week and need to ensure that the DNS cluster works.

Thanks in advance!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
Hello @Alex C,

I recommend transferring the accounts to the new dedicated server before setting up the cluster. Once the accounts are transferred, you can then add each DNS-Only server to the cluster via the "WHM >> DNS Cluster" option on the hosting server. At this point, you can update the name server IP addresses for NS1, NS2, NS3, NS4 at the domain registrar of domain.tld, and then update the "A" records for those entries via "WHM >> Edit DNS Zone" on the hosting server.

Note that you may also find the "Minimize your downtime" tab on the following document helpful:

cPanel Migration Services and Guides - cPanel Knowledge Base - cPanel Documentation

Thank you.
 
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Alex C

Registered
Feb 7, 2017
3
0
1
California
cPanel Access Level
Root Administrator
Wanted to give an update on this. Just finished the transfer of all of the accounts. I did it exactly as @cPanelMichael described and it turned out fantastic. Websites copied over and nameservers switched without an issue. Once everything was switched, it still pointed to the old server so I simply changed all the IP's via "Change Multiple Sites IP Addresses" and it pointed everything back to new server. My nameservers didn't sync at first because I selected "Standalone", after changing them to "Synchronize" and Synchronizing the DNS records, it was copied across all of the servers. Only thing that I had to deal with was my WHMCS software that I need to reissue a license for and configure a few PHP settings. Thanks for the help @cPanelMichael ~
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
Hello,

I'm happy to see the transfer process was a success. Thank you for sharing the outcome.