Moved accounts from one server to new server, can't login to Cpanel on those accounts

J

jdearing

Active Member
Nov 6, 2003
30
0
156
I upgraded servers and moved my accounts to the new server by logging into cpanel with each account and doing a complete backup and then going to the new server and restoring via WHM.

Everything went fine with the restores, the websites all work great. I can ftp into those accounts and do everything fine. However, if I go to the cpanel of the sites, https://www.website.com:2087, it will not let me login with those users.

Any ideas?

The old server had cpanel 10.8.2-S120 and the new server had cpanel 10.8.2-R119.

I since upgraded the new server t0 cpanel 10.8.2-S120
 
M

mohit

Well-Known Member
Jul 12, 2005
553
0
166
Sticky On Internet
hi,
have you tried http://yourwebsite.com:2086
does it also gives error.

also in few cases if RVSKIN is on old server and new one doesn't have it, you would need to modify the a/c and re-select the cpanel mod.

see ya,
mohit
 
J

jdearing

Active Member
Nov 6, 2003
30
0
156
The domain is defintely resolving to the new server.

I never used anything other than the standard skin that comes with cpanel.
 
J

jdearing

Active Member
Nov 6, 2003
30
0
156
I meant to put https://www.website.com:2083 not 2087... I can log into the WHM fine with my main server account. I just can't login into cpanel with each individual user account associated with each domain. I get prompted for the login, it just won't accept the username and password which does work for FTP.
 
W

wizhoo

Member
Apr 4, 2003
23
0
151
jdearing said:
I meant to put https://www.website.com:2083 not 2087... I can log into the WHM fine with my main server account. I just can't login into cpanel with each individual user account associated with each domain. I get prompted for the login, it just won't accept the username and password which does work for FTP.
Click to expand...
I have the same problem. :(
I can login to the main server account but not my customer accounts. FTP is fine.

Anyone know how to fix this?

Thanks
 
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