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moved website from old server to new server email issues

Discussion in 'E-mail Discussions' started by ahmedbarbary, Nov 21, 2015.

  1. ahmedbarbary

    ahmedbarbary Member

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    Hi i need to send and receive emails from accounts registered in c panel
    but no send or receive
    my site company is - Removed - and i transfer my site from old server to another server
    but how to do domain redirection this is only my problem to send and receive email from outlook by c panel

    my accounts already added and i already transfer my website
    i need only to redirection domain
    what i do that
     
    #1 ahmedbarbary, Nov 21, 2015
    Last edited by a moderator: Nov 21, 2015
  2. 24x7server

    24x7server Well-Known Member

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    Hello,

    I think you have not updated your new nameserver correctly and due to that you are facing this issues after migration. Please update the correct nameserver for your domain.
     
  3. ahmedbarbary

    ahmedbarbary Member

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    OK how to update
     
  4. ahmedbarbary

    ahmedbarbary Member

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    Can you help me if possible
    what steps to send and receive email by accounts in c panel
    I already added accounts in email account
    and i have dns what steps remaining to send and receive byc panel
    accounts
    please any one help me
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Please review a website such as IntoDNS to verify the name servers and MX records for the domain name are associated with the new server.

    Thank you.
     
  6. ahmedbarbary

    ahmedbarbary Member

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    how i add in mx entry
    please help me how i do mx record
    based on above information
    what i know is open cpanel then open mx entry
    but what i write inside that
    can you tell me
    and are there are necessary to write cname or not
    can tou tell me what i write in mx entry
     
    #6 ahmedbarbary, Nov 23, 2015
    Last edited by a moderator: Nov 23, 2015
  7. 24x7server

    24x7server Well-Known Member

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    Hello,


    You can add MX record for your domain with the following steps, But please make sure your domain should be using new nameserver of your new server. if you are using any external DNS for your domain then you will have to update your MX record at their end.

    1) Login your cPanel >> MX Entry
    2) Select "Local Mail Exchanger "
    3) Go to Add New Record
    4) Add Priority = 0
    5) Add Destination = YOURDOMIAN-NAME

    And click on "Add New record"
     
  8. keat63

    keat63 Well-Known Member

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    I like to use MXToolbox.com.
    This will allow you to check many things about your web site and may help diagnose where the problem may be.

    I also suspect that you did not update your nameservers correctly.
    This is usually done at the place where you purchased your domain name.

    Go to your domain registrar web page and open up your control panel.
    Somewhere in the DNS section should be the ability to change the name server.
     
  9. ahmedbarbary

    ahmedbarbary Member

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    I not have good experience in that
    can i tell you what i do and tell me
    in mx entry
    i will add
    0 example.com.sa
    and in simple dns
    i will add
    0 example.com.sa 78.46.xx.xxx
    are this what you mean please help me
    can you show me by example
    im beginner in that

    only i have two requests if possible
    1- how to make sure your domain should be using new nameserver of your new server
    2- are setting example of mx record is true
    3-what i write in simple dns zone
     
    #9 ahmedbarbary, Nov 24, 2015
    Last edited by a moderator: Nov 24, 2015
  10. ahmedbarbary

    ahmedbarbary Member

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    only i have two requests if possible
    1- how to make sure your domain should be using new nameserver of your new server
    2- are setting exampleof mx record is true
    3-what i write
     
  11. ahmedbarbary

    ahmedbarbary Member

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    Are settings of mx record above is true
    because it is still no sending or recieving
     
  12. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you send me the name of the domain name in a private message for review?

    Thank you.
     
  13. cPanelMichael

    cPanelMichael Forums Analyst
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