moved website from old server to new server email issues

ahmedbarbary

Member
Nov 21, 2015
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jeddah-saudia arabia
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Hi i need to send and receive emails from accounts registered in c panel
but no send or receive
my site company is - Removed - and i transfer my site from old server to another server
but how to do domain redirection this is only my problem to send and receive email from outlook by c panel

my accounts already added and i already transfer my website
i need only to redirection domain
what i do that
 
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24x7server

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Apr 17, 2013
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Hello,

I think you have not updated your new nameserver correctly and due to that you are facing this issues after migration. Please update the correct nameserver for your domain.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello :)

Please review a website such as IntoDNS to verify the name servers and MX records for the domain name are associated with the new server.

Thank you.
 

ahmedbarbary

Member
Nov 21, 2015
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jeddah-saudia arabia
cPanel Access Level
Root Administrator
how i add in mx entry
please help me how i do mx record
based on above information
what i know is open cpanel then open mx entry
but what i write inside that
can you tell me
and are there are necessary to write cname or not
can tou tell me what i write in mx entry
 
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24x7server

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Apr 17, 2013
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Hello,


You can add MX record for your domain with the following steps, But please make sure your domain should be using new nameserver of your new server. if you are using any external DNS for your domain then you will have to update your MX record at their end.

1) Login your cPanel >> MX Entry
2) Select "Local Mail Exchanger "
3) Go to Add New Record
4) Add Priority = 0
5) Add Destination = YOURDOMIAN-NAME

And click on "Add New record"
 

keat63

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Nov 20, 2014
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I like to use MXToolbox.com.
This will allow you to check many things about your web site and may help diagnose where the problem may be.

I also suspect that you did not update your nameservers correctly.
This is usually done at the place where you purchased your domain name.

Go to your domain registrar web page and open up your control panel.
Somewhere in the DNS section should be the ability to change the name server.
 

ahmedbarbary

Member
Nov 21, 2015
14
0
1
jeddah-saudia arabia
cPanel Access Level
Root Administrator
I not have good experience in that
can i tell you what i do and tell me
in mx entry
i will add
0 example.com.sa
and in simple dns
i will add
0 example.com.sa 78.46.xx.xxx
are this what you mean please help me
can you show me by example
im beginner in that

only i have two requests if possible
1- how to make sure your domain should be using new nameserver of your new server
2- are setting example of mx record is true
3-what i write in simple dns zone
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
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I'm not seeing any issues with your name servers or MX records. Does the issue persist?

Thank you.