The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Moving a parked domain to it's own account issues

Discussion in 'General Discussion' started by adonius, Dec 21, 2016.

Tags:
  1. adonius

    adonius Member

    Joined:
    Dec 21, 2016
    Messages:
    16
    Likes Received:
    3
    Trophy Points:
    3
    Location:
    USA
    cPanel Access Level:
    Root Administrator
    I've been looking in the forum and see a lot of threads with this problem and some of the threads link to a discussion and they all have been killed off for some reason
    each parked domains to their own and it always ended in having to manually redo everything

    I saw a thread about just rename the users domain to the new one

    When we try that it says the original name must be removed from dns

    Where in whm can we do that and will removing that original domain that we no longer use corrupt the email and database work for the parked domain???

    I'm at a loss trying to unattach parked domains to to un attach parked domains to keep email and mysql intact

    THANKS
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,064
    Likes Received:
    1,287
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    You can see a list of what happens to the email accounts associated with an alias for multiple scenarios at:

    Domain alias email accounts

    Could you let us know if this helps?

    Thank you.
     
  3. adonius

    adonius Member

    Joined:
    Dec 21, 2016
    Messages:
    16
    Likes Received:
    3
    Trophy Points:
    3
    Location:
    USA
    cPanel Access Level:
    Root Administrator
    I'm really at a lost on this, I've setup thousands of accounts over the years, in fact in 90's Nic did my first servers scripts while he was at SpeedHosting and some became original cPanel hehe

    Anyway, over the years we created lots of domains and some had parked, but when we try to move a parked to it's own, crash

    So the latest I read on cpanel in another thread recommended to just removed the domain in modify you no longer have and change it to the parked domain

    We tried that today and was hit with a must remove from DNS the name (I think the parked)

    So in that case the original user/domain we killed but now the parked has all the development and emails

    Then we have another site that was parked and that name is our main domain name but the original we still control and it has minor development and our main email account that thousands of emails are forwarded to

    Imagine a domain with twitter/google/facebook/youtube as a user and then a few more terms, so a typical domain we have 7 emails all forwarded over the years to one super email account via forwarders

    So it's a mess and I'm just trying to get the 3 domains we still use into their own accounts without losing all the email accounts and forwarders and stuff

    It's a nightmare

    But now we're on a new WHM server for most of the network and with shared we started to actually organize the network

    We have 10 industries we run portals in and each industry has 10 to 50 domains

    So most of the network now is beautifully organized thanks to shared domains and now we're just trying to clean up the last few domains that are main corporate domains and basically catch all the email from the thousands of social media accounts we creatd over the years for the portal development

    So I'm on eggshells here, I do something wrong with one of these big 3 domains and I'm afraid thousands of forwarders will crash
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,064
    Likes Received:
    1,287
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    You can backup the account using the following command before making any changes in-case something:

    Code:
    /scripts/pkgacct $username
    The option is documented at:

    The pkgacct Script - Documentation - cPanel Documentation

    Here's the relevant section from the document referenced in my last response that explains the data retention policy for email accounts and domain aliases:

    Let us know if this helps.

    Thank you.
     
  5. adonius

    adonius Member

    Joined:
    Dec 21, 2016
    Messages:
    16
    Likes Received:
    3
    Trophy Points:
    3
    Location:
    USA
    cPanel Access Level:
    Root Administrator
    ok so what I'm reading is when I backup the original user and accounts of the parked domain are 'backed up'
    I guess the parked domains mysql is as well right?
    So once that is done I removed the parked domain?
    Doesn't that erase all that accounts emails?
    Then once I unpark the domain I can put that domain as the domain of the 'user' via modify?

    Seems to me that the parked domains email info should be erased once I unpark it???

    Or am I looking at this wrong?

    Just like once I say unpark a domain with mysql, it should erase the mysql and data???

    I'm just not getting it

    The emails and mysql belong to a parked domain and the user it is parked on

    Once I unpark it to put it's domain as the new domain for the original user, it should have no data

    That means all the email and mysql is gone

    Now you're saying it's not?

    I'm lost on this, obviously
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,064
    Likes Received:
    1,287
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Yes, assuming you see no errors output when backing up the account, it will include the domain aliases plus all email accounts and databases associated with the cPanel account.

    Yes, you can proceed to remove the domain alias after confirming the backup completed successfully. If you remove the domain alias, it's email accounts will no longer appear in cPanel's Email Accounts interface (Home >> Email >> Email Accounts). However, the email accounts' contents still exist in the mail folder of the user's home/username/mail/ directory.

    Yes, you can then use "WHM >> Modify an Account" to change the domain name associated with the cPanel account to the one you just removed. When you change the account’s primary domain name to the domain name you just removed as an alias, the email accounts reappear in the interface.

    No, the email accounts are removed from the cPanel interface but the email data itself isn't removed.

    No, MySQL databases are associated with the cPanel account username and not individual domain names. Thus, they aren't removed when you remove an alias.

    Thank you.
     
  7. adonius

    adonius Member

    Joined:
    Dec 21, 2016
    Messages:
    16
    Likes Received:
    3
    Trophy Points:
    3
    Location:
    USA
    cPanel Access Level:
    Root Administrator
    Ok I'm starting wrap my mind around what is kept and erased with unpark and modify

    I will soon try this since we are doing backupguard on that domain now and as long as the emails are still intact we can hopefully see the wp instance not destroyed by a modification
     
    cPanelMichael likes this.
Loading...

Share This Page