Moving Account from another server

tomuptonuk

Registered
Aug 10, 2007
2
0
51
Hi All,

Im hoping someone can help me here as its been driving me nuts for the last couple of days!
Recently i have moved an account over from a Cpanel Reseller account onto my Cpanel dedicated server. I used the standard method via WHM (Copy an account from another server with account password) and everything seemed to work fine.

I then updated the nameservers of that domain and now i am getting the following error message.

You don't have permission to access /index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.



I have looked at the error logs on the server and it mentions the following.

You don't have permission to access /index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


Please can someone help here??!?

Regards
Tom
 

driverC

Well-Known Member
Jul 23, 2004
111
0
166
Have a look at directory permissions. I found that sometimes when you transfer an account it does not chmod directories correctly. I thought this was fixed though.
 

tomuptonuk

Registered
Aug 10, 2007
2
0
51
Thanks for your reply! I have taken alook at the permissions but that hasnt seemed to have resolved the problem. I did notice that the reseller account is using CPanel11 and our dedicated is using Cpanel10, Would that make a difference?

The site is using Joomla to make the matter even worse! lol
Regards
Tom

Have a look at directory permissions. I found that sometimes when you transfer an account it does not chmod directories correctly. I thought this was fixed though.