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Moving accounts from one server to another

Discussion in 'General Discussion' started by Petergun, Jan 11, 2003.

  1. Petergun

    Petergun Registered

    Dec 6, 2002
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    I need to move a site from one server to another. I do not have root access to the source server, but I have root access to the destination. I used the Copy an account from another server with account password option under the Transfer heading but the database did not copy to the new server. Note: None of the hosted account databases copied from the old to the new server.

    I then copied the database using the backup feature in the control panel to my local computer and uploaded it to the account that was copied. I do not have a copy of the error message, but it uploaded with errors. If my memory is correct the errors had to do with permissions/passwords for the database. I did use this procedure to move other databases and each moved successfully.

    I then used the control panel backup feature to Download Todays Backup from the old server and then uploaded it to the new account. No error messages displayed.

    I entered the sites URL for the new server and the following appeared:
    There seems to have been a slight problem with the database.
    Please try again by pressing the refresh button in your browser.
    An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.
    We apologise for any inconvenience.

    Has anyone experienced this? Am I doing something wrong or missing a step?

    Please help.
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