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Moving accts/Add-ons

Discussion in 'General Discussion' started by mspottedhorse, Nov 24, 2002.

  1. mspottedhorse

    mspottedhorse Member

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    I moved an account that had 10 add-ons.

    I've noticed a couple of different issues I was wondering if you guys could help out with.

    First, I noticed the DNS for the main account updated to show the IP address of the new server (this is correct). The add-ons, however, still show the old IP address. Tracerts show the add-ons coming from the old server. I attempted to update the DNS via WHM to show the new servers IP address. That add-on began showing the generic apache 'Hey...It worked! If you are seeing this page.....' To get this site back up, I attempted to change the IP back to the old server address. It continues to show the generic Apache page. Running a tracert on that domain, it is coming from the old server (just like the rest of the add-ons)....When I run the dig command, all the entries for all the add-ons look the same, including the one that isn't working.

    I have also run the /scripts/updateuserdomains and it did nothing.
    I have syncronized the DNS of both servers and performed a DNS clean-up. Nothing is working to fix that one domain. I also restarted BIND to see if that would help..no go.

    I will need to move all of these add-ons to the new server, but with the result of the one add-on, I'm not sure how the DNS should read for add-ons.

    Any help with this portion would be greatly appreciated.

    Second Issue:
    After moving the account and logging into the CPanel of the main account, none of the add-ons are showing. When managing the add-ons, there are none listed. Again, the scripts/updateuserdomains doesn't fix this.
    What could be causing this issue?
     
  2. mspottedhorse

    mspottedhorse Member

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    OK...I now have that domain working again, but all of the add-ons are pointing to the old server...the main domain is on the new server. What is the next step in getting the add-ons to resolve to the new server?
     
  3. jsteel

    jsteel Well-Known Member

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    Anyone have any input on this. I need to move some accounts as well due to some hardware problems ASAP and they also have AODs associated with them. It sounds like Nick totally forgot to include this likelihood when he created the account copier module.

    If so, I'm going to be totally screwed.

    Jaz
     
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