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Moving from cPanel to cPanel

Discussion in 'Migrate to cPanel' started by mitk, Dec 28, 2011.

  1. mitk

    mitk Well-Known Member

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    I recently moved a cpanel account to another server, Download the entire directory and backed up the database.

    When I uploaded the site and restored the database I get the follow error when I bring up the web site.

    Its a white page with the following Char at the start.

    


    Any idea how to fix this?
     
  2. milind

    milind Well-Known Member

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    Hello,


    Can you please let us know the website for which you are facing this problem? Also please let us know how you transferred the data i.e. did you used cpbackup or manual way and check the database encoding settings.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    It's possible the files were corrupted or modified during the upload process. Is there a specific reason you downloaded the account manually, and then uploaded it?

    You can create a backup of the account via:

    Code:
    # /scripts/pkgacct username
    Then, move that backup file to the destination server, and restore it via:

    Code:
    # /scripts/restorepkg username
    Or, you can transfer it using the transfer tools provided in Web Host Manager. These methods are more reliable than manually downloading/uploading the account files.

    Thank you.
     
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