Moving from Plesk, problem with pkgacct-pXa

[quartex]

Hello,

I'm using pkgacct-pXa to migrate one domain from Plesk to cPanel using script from http://httpupdate.cpanel.net/cpanelsync/transfers_DEVEL/pkgacct/pkgacct-pXa

...

After running the ./pkgacct-pXa username

i get full domain backup cpmove-username.tar.gz , but one email address (account with many emails) is missing/skipped from the backup archive?!

How to solve this problem?
Thank you!

 

[SysSachin]

Hi,

If you want to migrate account from Plesk to cPanel then you can directly migrate through WHM using cPanel migration tools. Please check following page for the more information.

cPanel Migration Services and Guides - cPanel Knowledge Base - cPanel Documentation

 

[ChrisI]

Hello!

You should be able to use the Transfer Tool in WHM to transfer your content over from Plesk. This page gives a little more detail about how to do that.

Transfer Tool - Documentation - cPanel Documentation

Thanks!

 

[quartex]

I have root access on Plesk server, that's why i'm using pkgacct-pXa.

The problem is that on destination server, i don't have access to WHM (can't use the Transfer Tool), only cPanel Backup wizard.

I don't know how to migrate the domain with all email accounts, because of the problem mentioned in my 1st post.
Is there any other option to solve this problem?

Thank you!

 

[cPanelMichael]

The problem is that on destination server, i don't have access to WHM (can't use the Transfer Tool), only cPanel Backup wizard.

You can't restore a full backup archive via the Backup Wizard option in cPanel. You'd need to contact your web hosting provider and ask them to restore the full backup archive that you generated, or have them use the Transfer Tool to copy over the account.

Thank you.