wzd

Well-Known Member
Dec 16, 2005
120
1
168
South Africa
cPanel Access Level
Root Administrator
Hey guys,

I've searched around but for some reason i cant seem to find the correct answer for this question (Maybe not searching properly)

I have a client who owns domain.co.za - This domain is hosted on our server but they are hosting mail onsite to a static address: I did the following in the DNS Functions (Edit DNS Zone) under WHM -->

For this regard i changed the normal MX Entry in the DNS zone on WHM to

domain.co.za. IN MX 0 196.30.124.164.

For some reason this doesnt seem to be working very well. (Sporadically or something like that) and when i send them email they are not getting it...

I figured that their IT guy would also need mail.domain.co.za to point they also need mail.luma.co.za to point to their server so that they can work from there sooo i did the following:

mail 14400 IN CNAME 196.30.124.164.

Does any1 know if i'm doing something wrong or if their IT guy is doing something wrong?
Thanks

Wzd
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,437
34
473
Go on, have a guess
You should never set an MX record to an IP address. So, yes, set the A record for mail.domain.co.za to point to the IP address and then set the MX record to point to mail.domain.co.za, your server then has nothing to do with email for domain.co.za apart from providing the MX record.
 

wzd

Well-Known Member
Dec 16, 2005
120
1
168
South Africa
cPanel Access Level
Root Administrator
Thanks chirpy, yeah i read up about FQDN and so forth. Seems that most mailservers dont like MX with IP's set :)

Anyways stupid mistake, (pebkac)
Thanks again