Moving Resellers and IPS to a different Server


May 29, 2003
Good afternoon everyone. I am wondering if someone can post the proper method I need to follow when moving my resellers over to a different server.

I want to give them new nameserver IPS and everything, but when I try to create the new NS on the new server, I get the following message:

Sorry, the nameserver already has the ip xx.xx.xx.xx assigned to it.

So I thought, ok I will go delete the NS on the other server, so I tried it an this is what I got;

Sorry, the nameserver ip xx.xx.xx.xx cannot be removing since it is till registered with a ICANN register.

So my question is, what do I need to do in order to issue them new IPS ? Do they need to update thier records first with the registers?

Please let me know what the proper proceedure in this case would be.

I thank you all for your continued support.


Chris Support Ticket Number:


Well-Known Member
Dec 29, 2002
Edit the DNS zone for that domain and create the nameserver record manually Support Ticket Number: