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Moving Server - Flagged Email No Longer Flagged

Discussion in 'E-mail Discussions' started by webflair, Feb 26, 2017.

  1. webflair

    webflair Registered

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    I have just successfully moved a website from one Cpanel host to another Cpanel host.

    The problem is, after moving email buy copying the /mail/ and /etc/ folders, everything is there, but emails that were previously flagged as important, or color coded, are now not flagged or color coded.

    Where is the information that tells applications such as web mail, that an email is flagged? How do I move that info from one server to another?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you verify if you can reproduce the issue when copying an account via "WHM >> Transfer Tool"? If you are manually migrating the emails, you should consider one of the methods referenced on the following URL:

    Migration - Dovecot Wiki

    Thank you.
     
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