Moving to another server

vibol

Active Member
Jan 21, 2014
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Root Administrator
Hello i have use the transfer function to move my cpanel account but... i got a problem with the hast password. all password in the database was changed. So this is a real problem.
Sorry for my English
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello :)

Do you mean the passwords for the database users? Are you sure it's not the username that changed? For instance, are you using individual database usernames or the account username for the MySQL configuration in your scripts?

Thank you.
 

vibol

Active Member
Jan 21, 2014
27
0
1
cPanel Access Level
Root Administrator
Hello :)

Do you mean the passwords for the database users? Are you sure it's not the username that changed? For instance, are you using individual database usernames or the account username for the MySQL configuration in your scripts?

Thank you.
Yes! only the password are change. And the problem will only you use hash password as i think
Note! i mean the password that i create my self in my website not the cpanel password itself hope you can understand it XD
 

SS-Maddy

Well-Known Member
Mar 28, 2009
130
18
68
cPanel Access Level
Root Administrator
Do you mean the logins of users in your website or the cPanel database credentials ? To better understand your issue, please answer the below questions

Is your website working after migration ? If no, what is the error shown ?

If yes, can you or users login to their account in the website
 

vibol

Active Member
Jan 21, 2014
27
0
1
cPanel Access Level
Root Administrator
Do you mean the logins of users in your website or the cPanel database credentials ? To better understand your issue, please answer the below questions

Is your website working after migration ? If no, what is the error shown ?

If yes, can you or users login to their account in the website
Hello! The problem is on my website and after transfer all my user can't login because it incorrect password it like all password has changed
 

SS-Maddy

Well-Known Member
Mar 28, 2009
130
18
68
cPanel Access Level
Root Administrator
is this a forum ? what kind of website is yours ? Does the website loading requires any db query or is it only the login ?