Moving website files/DNS error message

Madeline Avery

Nov 29, 2016
cPanel Access Level
Reseller Owner
I have moved hosting of a website to a new provider and need to upload the web files.

I have put them in the HTML-Public file but it doesn't seem to be working and I'm receiving this error message when I visit the site:

This site can’t be reached’s server DNS address could not be found.

Can anyone assist me? Is this a problem with my files or a DNS issue?

Please be kind...I'm new to this!
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