Madeline Avery

Registered
Nov 29, 2016
2
0
1
Mackay
cPanel Access Level
Reseller Owner
I have moved hosting of a website to a new provider and need to upload the web files.

I have put them in the HTML-Public file but it doesn't seem to be working and I'm receiving this error message when I visit the site:

This site can’t be reached

example.com.au’s server DNS address could not be found.

Can anyone assist me? Is this a problem with my files or a DNS issue?

Please be kind...I'm new to this!
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,241
363
Turns out I had a spelling mistake in my nameservers o_O
Hello,

I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.