radeonpower

Well-Known Member
Jul 23, 2009
149
4
68
Iceland
cPanel Access Level
Root Administrator
Hello, after I chose the MPM-ITK CloudLinux option in Easyapache no websites work, I see this in error_log

(13)Permission denied: access to /index.php denied (filesystem path '/home/xxx/public_html') because search permissions are missing on a component of the path
(10)No child processes: waitpid() failed
 

ScottTh

Well-Known Member
Jan 28, 2013
157
2
18
Houston, TX
cPanel Access Level
Root Administrator
Hello, after I chose the MPM-ITK CloudLinux option in Easyapache no websites work, I see this in error_log

(13)Permission denied: access to /index.php denied (filesystem path '/home/xxx/public_html') because search permissions are missing on a component of the path
(10)No child processes: waitpid() failed
Hi radeonpower,

In order to get your websites back up and running the fastest solution will be open a ticket with our support staff. Please use this link to open a ticket: http://go.cpanel.net/supportrequest

It's also helpful to post your ticket ID in this thread so we can follow its progress and learn about what went wrong with your ITK installation.

Thank you!