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MPM-ITK errors

Discussion in 'EasyApache' started by radeonpower, Jul 19, 2014.

  1. radeonpower

    radeonpower Well-Known Member

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    Hello, after I chose the MPM-ITK CloudLinux option in Easyapache no websites work, I see this in error_log

    (13)Permission denied: access to /index.php denied (filesystem path '/home/xxx/public_html') because search permissions are missing on a component of the path
    (10)No child processes: waitpid() failed
     
    #1 radeonpower, Jul 19, 2014
  2. ScottTh

    ScottTh Well-Known Member

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    Hi radeonpower,

    In order to get your websites back up and running the fastest solution will be open a ticket with our support staff. Please use this link to open a ticket: http://go.cpanel.net/supportrequest

    It's also helpful to post your ticket ID in this thread so we can follow its progress and learn about what went wrong with your ITK installation.

    Thank you!
     
    #2 ScottTh, Jul 19, 2014
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