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Multi site WP inaccessible without host file edit

Discussion in 'General Discussion' started by mrwizard9k, Sep 14, 2016.

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  1. mrwizard9k

    mrwizard9k Member

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    Hello,

    I have recently taken over the webadmin role of a company. They currently have 3 sites on the same hosting, DB, in a WP multi-site format.

    I have created a dev environment to create the new site, however I was unable to access it until I altered my host file to point the sub-domain at the IP address.

    I have no issues viewing and editing the site from my PC however it is inaccessible from any other device. How do I go about changing this so others can view it? Error message: This site can't be reached site's server DNS could not be found.

    Secondly once the approval is given, I will be going live with the dev site, but will be moving it to its own virtual dedicated server. How do I ensure that the sub-domain on the current server will be accessible to the new site on a separate server.

    I'm sure I need to provide additional info, let me know what you need and I'll do my best to provide it.

    Thank you!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    It seems like you might have the DNS for the primary domain name handled by a remote DNS server. If that's the case, ensure you access the administrative interface for the DNS server and add the subdomain records pointing to the correct IP address.

    Thank you.
     
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