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multime email account problem

Discussion in 'E-mail Discussions' started by uv3net, Dec 9, 2005.

  1. uv3net

    uv3net Member

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    Hello,

    When a customer have more than 16 account in outlook, the 17,18, 19...always give error message when retriving email from email software.

    The customer can have more than 16 email account in webmail but not in outlook or any email client.

    It's not relative to a specific account. This problem is just if the customer enter more than 16 email in email software.

    Do you have solution?
     
  2. NT

    NT Well-Known Member

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    Hi,

    Perhaps their email client is timing out, or basically connecting to the same server too often. How about they try checking each account every 5 minutes or so, as the server might think they're DoS'ing it.

    Failing that, I would suggest reducing the amount of addresses they use by setting up forwarders in cPanel.

    Hope that helps :)
     
  3. uv3net

    uv3net Member

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    outlook is set to retreive email each 5 minutes.

    do you have another solution?
     
  4. NT

    NT Well-Known Member

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    What kind of error are they getting?

    Would it be possible to post it here so we can see?
     
  5. uv3net

    uv3net Member

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    in french:

    La tâche «admin@mydomain.com - Envoi et réception» a signalé une erreur (0x8004210) : «Outlook n'arrive pas à se connecter au serveur de courrier entrant (POP3). Si vous continuez à recevoir ce message, contactez l'administrateur du serveur ou le fournisseur de services Internet (ISP).»

    It said that outlook cannot connect to the incoming server (POP3)

    I also have disable "Include a list of Pop before SMTP senders in the X-PopBeforeSMTP header when relaying mail." but it not solve this problem too.
     
  6. adept2003

    adept2003 Well-Known Member

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    In WHM, click "Tweak Settings" and then increase "The number of times users are allowed to check their mail using pop3 per hour"
     
  7. uv3net

    uv3net Member

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    This number is set to 1000, so it's not the solution.

    Another idea?
     
  8. spkengr

    spkengr Registered

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    I am new, and i am getting the same error
    (Too Many connections from your ip address (reached max connections)

    what is "WHM"
    where i can change the pop3 per hour?
    i have 25 email accounts and need this fixed..

    thanks,

    Michael
     
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