multiphp choosing 7.2 enables 5.5.38

[benito]

Hello!

I have this problem in one server, when i choose php 7.2 it actually sets 5.5.38.

Tried

/usr/local/cpanel/bin/rebuild_phpconf --current

and

yum reinstall ea-php72*

The problem persist.

Thanks

 

[Eminds]

Which version of Cpanel are you running on the server ?

 

[benito]

Which version of Cpanel are you running on the server ?

In this server have v76.0.20, the same as other servers with php 7.2 working fine.

 

[cPanelMichael]

I have this problem in one server, when i choose php 7.2 it actually sets 5.5.38.

Hello @benito,

Can you let us know the step-by-step instructions you are using when reproducing this behavior? For instance, how are you choosing PHP version 7.2?

Thank you.

 

[benito]

Hello @benito,

Can you let us know the step-by-step instructions you are using when reproducing this behavior? For instance, how are you choosing PHP version 7.2?

Thank you.

Hello Michael, i login into any customer cpanel, go to MultiPHP manager, check the desired domain, select php version and apply.

It works ok with all php versions except php 7.2.

This problem happens in one of 5 servers.

Thanks

 

[cPanelMichael]

Hello Michael, i login into any customer cpanel, go to MultiPHP manager, check the desired domain, select php version and apply.

Hello @benito,

I've been unable to reproduce this behavior on a test system. Do you notice any specific output to /usr/local/cpanel/logs/error_log when you reproduce the problem?

Thank you.

 

[benito]

Hello @cPanelMichael, today started to works ok. I do nothing relevant to fix the problem.

Thanks

 

[cPanelMichael]

Hello @cPanelMichael, today started to works ok. I do nothing relevant to fix the problem.

Hello @benito,

Let me know if you encounter the issue again in the future.

Thank you.

 

[cPanelMichael]

Hello @benito,

Do you happen to use LiteSpeed? If so, it's likely the LSWS update that addressed the issue. See the thread below for more details:

SOLVED - [LiteSpeed Notice] LSWS Version 5.3.6 Required For MultiPHP Functionality in cPanel & WHM Version 78

Thank you.

 

[benito]

Hello Michael!

I'm back with this. To answer your last question, we do not use LSWS.

Today we found this problem again when we changed the server default PHP version to 8.0.

In a very few customers when we choose INHERIT or ea-php80 the change looks ok in cPanel Interface but phpinfo() and apps shows its running with PHP Version 5.5.38

Thanks

 

[cPRex]

Could you submit a ticket to our team so we can check a server having the issue?

 

[benito]

Done, ticket 94435962

Thanks!

 

[cPRex]

It seems that CloudLinux was able to get this fixed - could you share the solution?

 

[benito]

Yes! Looks like we have alt-php still running on that server. (We disabled alt-php from cPanel UI a couple of years ago).

This user was pretty old and have php 5 selected in alt-php

So, If the user doesn't use PHP Selector, you need to always have the Native version in PHP Selector, otherwise the PHP Selector version will overlap when the system version is selected.

They ran:

selectorctl --set-user-current=native --user=#username#

And problem solved!