Multiple Account transfer not working

Codeguy

Member
PartnerNOC
May 30, 2006
11
0
151
Okay I am trying to transfer some packages and a couple of reseller accounts from an old server to another. I am using multiple account transfer and the list of accounts on the remote server is coming up fine but after selecting the packages and the 2 reseller accounts I wish to copy I am unable to copy anything. I click copy and the page doesn't refresh like it normally does. It just draws the abort and skip account buttons at the bottom of the screen. The browser then quickly stops updating and nothing occurs.

I have disabled apf to see if that's the problem but it isn't.

I am trying to transfer using the newly released 10.9.0-R34. The system I am copying from is an older build but not by much.
 

Morgana

Active Member
Jan 16, 2003
25
0
151
I have the same problem. I updated the "old server" to WHM 10.8.0 cPanel 10.9.0-R34 but that did not help. It must be a bug. Any solution for this?
 

Codeguy

Member
PartnerNOC
May 30, 2006
11
0
151
Cpanel support created a bug report. They will need to have the developers look at when they get to office tomorrow.
 

Morgana

Active Member
Jan 16, 2003
25
0
151
Is there still no fix for this. I have to move 5 servers but the multiple account transfer is not working.
 

networxhosting

Well-Known Member
PartnerNOC
Apr 22, 2003
80
0
156
Hamilton, Ontario, CANADA
As far as I know they still have not fixed this bug but there is a work around. The problem is that they aren't parsing passwords correctly when they try to start the account transfers. If you change the server password to remove non-alphanumerical characters the transfer should work. Of course this requires switching to less secure passwords.
 

imagic

Well-Known Member
Verifed Vendor
Jan 16, 2003
156
0
166
I changed the password to alpha-numerical and I'm still getting the password is not correct error message.

Has this been fixed?
 

mdangelo

Registered
Jan 12, 2003
3
0
151
have youc hecked to make sure that you have it set to su with the root password and for it to default login by admin with the admin pass...

Just checking - best of luck
 

wimp

Well-Known Member
Jul 13, 2002
301
0
166
incredible... i have the same problem here and i have to transfer account NOW. I think when pay good money we have to get good software. I cannot do this manyally as i have a lot of domains to transfer and need to transfer different account (and resellers) to different servers
Is there any fix out of this???

:mad:
 

HelloAdam

Well-Known Member
Nov 6, 2005
145
0
166
incredible... i have the same problem here and i have to transfer account NOW. I think when pay good money we have to get good software. I cannot do this manyally as i have a lot of domains to transfer and need to transfer different account (and resellers) to different servers
Is there any fix out of this???

:mad:
Hey,

Not that I know off. This is the same method as using the online WHM account transfer, just with out any bugs! This works 100%. No bugs, no errors. So if you are lazy the go ahead and lose your data...

From,
Adam
 

wimp

Well-Known Member
Jul 13, 2002
301
0
166
i think i should given a functionally product for what i pay. This is not a free product.. If Cpanel is not able to sell a functionally product i will change all my cpanel sever using other products with better support
 

ramprage

Well-Known Member
Jul 21, 2002
655
0
166
Canada
I've created some scripts that can do this as long as you have root access on each machine. One of the scripts is bash and another I made in PHP. Enter the resellers username and it copies that reseller and all the accounts under it, works great.
 

wimp

Well-Known Member
Jul 13, 2002
301
0
166
I've created some scripts that can do this as long as you have root access on each machine. One of the scripts is bash and another I made in PHP. Enter the resellers username and it copies that reseller and all the accounts under it, works great.
hello,
thanks for replay. Is this free or part of your payed service?


to: "HelloAdam" i using Cpanel sice i was with VDI in 2000 and never had problems. However this transfer problem is coming the wrong moment for me and really should be fixed asap.Also there are other users who needs to transfer account ... Just Tell me "Cpanel is working to fix this issue"
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,580
56
308
cPanel Access Level
Root Administrator
We fixed a number of bugs related to account transfers (multi-account transfers, rootless transfers and more). These fixes are in the latest versons of Stable, Release and Current.
 

donniesd

Member
Dec 12, 2003
19
0
151
Make sure that your ssh port in your firewall is open.

So if server 1 has ssh port 5625 and server 2 has 36 and your copying from server2 make sure port 36 is open on server 1.
 

Cristian99

Active Member
Jun 17, 2005
38
0
156
4 months ago i move 11 server in 1 night
NOW I WORK FROM 3 hour only to start move account and CPANEL HANG UP.........
i change firewall, i stop firewall, i change ssh port, but NOTHING!!
Today i try to move 1 account and all ok..now all is stoppend
I can fetch list account but when i click copy, after 3 minutes i receive into a frame an error 404
:(:(:(:
 

Cristian99

Active Member
Jun 17, 2005
38
0
156
IMPOSSIBLE!!!
I FIND SOLUTION for my problem..

AFTER 2 hours i try use not IE (**** MICROSOFT) but FIREFOX
i clik copy...and..... I WORK FINE!!!!!!!!!

IMPOSSIBLE