Jim Gordon

Member
Jul 31, 2013
20
0
1
cPanel Access Level
Website Owner
Hello,

I have a dedicated server with multiple website accounts.
I recently created 2 new nameservers and have successfully moved one of the websites to it's account.

The problem I'm facing now is strange. Before I moved the first website, if I went to list accounts, I could view all my websites moved there by clicking their IP address.

After assigning the website, none of the other accounts are working.
I am baffled by this and need some guidance and an understanding of what the problem could be.

Any help would be greatly appreciated.

-James
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Do you receive a specific error message, or is it a general 404 error page? Have you uploaded content to the accounts?

You can try restarting Apache via:

"WHM Home » Restart Services » HTTP Server (Apache)"

Also, check to see if the Apache mod_userdir Tweak is enabled in:

"WHM Home » Security Center » Apache mod_userdir Tweak"

Thank you.
 

Jim Gordon

Member
Jul 31, 2013
20
0
1
cPanel Access Level
Website Owner
Hello again!

There was no error message, the sites just refused to load. They all had content and were working before I got the first website working. After that nothing.

I tried the Apache restart you mentioned and received this error message
Apache restart failed. Unable to load pid from pid file and no httpd process found in process list.

-James
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Please check the Apache error log (/usr/local/apache/logs/error_log) when restarting Apache to see if you notice any specific error messages. You can also try rebuilding the Apache configuration file via:

Code:
/scripts/rebuildhttpdconf
Thank you.