Hi,
Customer are complaining everymonth when they received the automated bandwidth email warning.
Instead of receiving only 1 email, they receive one email every 12hours, as we do.
Can we "aknowledge" the warning, (idealy on a per user basis) to stop sending/receiving emails on the account ?
If the customer is having a burst on bandwidth 10days before the end of the month, then he gets around 20 emails for that......
Regards
Marc
Customer are complaining everymonth when they received the automated bandwidth email warning.
Instead of receiving only 1 email, they receive one email every 12hours, as we do.
Can we "aknowledge" the warning, (idealy on a per user basis) to stop sending/receiving emails on the account ?
If the customer is having a burst on bandwidth 10days before the end of the month, then he gets around 20 emails for that......
Regards
Marc