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multiple critical errors when upgrading

Discussion in 'General Discussion' started by PCZero, Jun 22, 2015.

  1. PCZero

    PCZero Well-Known Member

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    11.50.0.17 has multiple critical errors when upgrading

    Code:
    ==============================
[2015-06-22 03:03:05 -0400] E HTTP download returned an error while downloading “/cpanelsync/11.50.0.17/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz” to “/usr/local/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz-cpanelsync”: 0
[2015-06-22 03:03:05 -0400] Retrying download of /cpanelsync/11.50.0.17/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz (attempt 5/5): HTTP download returned an error while downloading “/cpanelsync/11.50.0.17/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz” to “/usr/local/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz-cpanelsync”: 0 at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 41732.
==============================

==============================
[2015-06-22 03:03:05 -0400] E HTTP download returned an error while downloading “/cpanelsync/11.50.0.17/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz” to “/usr/local/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz-cpanelsync”: 0
[2015-06-22 03:03:05 -0400] Retrying download of /cpanelsync/11.50.0.17/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz (attempt 5/5): HTTP download returned an error while downloading “/cpanelsync/11.50.0.17/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz” to “/usr/local/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz-cpanelsync”: 0 at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 41732.
==============================

==============================
[2015-06-22 03:03:05 -0400] E HTTP download returned an error while downloading “/cpanelsync/11.50.0.17/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz” to “/usr/local/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz-cpanelsync”: 0
[2015-06-22 03:03:05 -0400] Retrying download of /cpanelsync/11.50.0.17/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz (attempt 5/5): HTTP download returned an error while downloading “/cpanelsync/11.50.0.17/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz” to “/usr/local/cpanel/whostmgr/docroot/js2-min/gencrt-es_419.js.gz-cpanelsync”: 0 at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 41732.
==============================
     
    #1 PCZero, Jun 22, 2015
    Last edited by a moderator: Jun 22, 2015
    Joe Domaleski likes this.
  2. Joe Domaleski

    Joe Domaleski Registered

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    I got the same errors - all previous upgrades worked fine and without issue. Any word from CPanel on what's wrong?
     
    #2 Joe Domaleski, Jun 22, 2015
  3. PCZero

    PCZero Well-Known Member

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    Deafening silence... That is not a good thing!
     
    #3 PCZero, Jun 22, 2015
  4. madmanmachines

    madmanmachines Well-Known Member

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    Hi,

    We have been seeing this lately. It seems cPanel update server's are a bit sluggish with the recent influx of updates due to 11.50 hitting RELEASE tier. I haven't encountered any issues manually forcing the update from SSH.

    Thanks,
     
    #4 madmanmachines, Jun 22, 2015
  5. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Please feel free to open a ticket directly to cPanel Technical Support.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 Infopro, Jun 22, 2015
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    It looks like this was a temporary issue with some of the the update server mirrors. It's since been addressed by our system administration team, so you should no longer experience this issue when updating cPanel.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelMichael, Jul 1, 2015
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