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Multiple WebDisk

Discussion in 'General Discussion' started by PCZero, Sep 5, 2016.

  1. PCZero

    PCZero Well-Known Member

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    I have a client who has more than one hosting account with me. He wants to set up a WebDisk for each of those accounts. However after he created the first web disk he is no longer prompter for the UID/PW for any additional Web Disks he creates, they all default to the first one he entered. How do I set up a second WebDisk and have it prompt him for the correct UID/PW. All of his account are on a single server and thus they are all at the same shared SSL URL https://my.domain.xyz:2078
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. PCZero

    PCZero Well-Known Member

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    How would one go about configuring the browser to do that? I believe the client is using FF.
     
  4. PCZero

    PCZero Well-Known Member

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    Also how is this browser based? It is a mapped network drive. He is not using his browser for any of this. The mapped drive is listed in "Computer" as a Network Drive.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Thank you for the clarification on the issue. Would you mind opening a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  6. PCZero

    PCZero Well-Known Member

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    Thanks Michael. I went to add a new tickets but man that is one complicated process. I just want to know how to map a network drive in windows 7 and (I know it is outdated but one of my clients uses it) WIndows XP for multiple UID/PWs.
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    This is a limitation of the Operating System. You would have to create separate network drives for each individual username to skip the login process. Instructions for this are available at:

    How to Map a Network Drive

    In particular, note the usage of the "Connect using different credentials" option.

    Thank you.
     
  8. PCZero

    PCZero Well-Known Member

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    Thank Michael. the rub is that after the first mapping we are not prompted for the User/PW but rather it assumes the UI/PW of the first mapping. The rub is that all of the accounts are on a single box thus the URL for the mapping is the same for all the WebDisks... We need a way to have the local machine not assume it is the same UID/PW.
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
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  10. PCZero

    PCZero Well-Known Member

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    Michael things have gone from bad to worse. Here is the current status.

    I deleted all of the mapped drives.
    I removed the login data form Credential Manager.
    I then ran windows update to see if there were any issues there, non new updates found.
    Rebooted.
    Tried mapping a network drive to https://hostname.domain.com:2078 and I get the prompt for the UID/PW but it keeps looping eventually ending by telling me the path is invalid.
    I then go into FF and surf to that exact same URL and get prompted for the UID/PW, enter it, and sure enough I see the directory and its contents.
    I then copied the URL out of the address bar and tried to map a drive and got the same error.

    I am at the point now that I cannot map a WebDisk at all. :(
     
  11. PCZero

    PCZero Well-Known Member

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    Man I hate when things get scrogged like this... :(

    BTW thanks for the reminder about net use.
     
  12. cPanelMichael

    cPanelMichael Forums Analyst
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    The following Windows help page may offer guidance:

    https://support.microsoft.com/en-us/kb/192808

    Otherwise, feel free to open a support ticket (let us know which part you are having trouble with during the submission process) so we can take a closer look.

    Thank you.
     
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