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Munin plugin refuses to install

Discussion in 'General Discussion' started by kpmedia, Jul 16, 2012.

  1. kpmedia

    kpmedia Well-Known Member

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    I don't quite understand why this is failing...

    Code:
    Updating munin....
    
    Fetching http://httpupdate.cpanel.net/cpanelsync/addons/modules/munin-Linux-x86_64/.cpanelsync.lock (connected:0).......(request attempt 1/12)...Using dns cache file /root/.HttpRequest/httpupdate.cpanel.net......searching for mirrors (mirror search attempt 1/3)......loaded mirror speeds from cache......mirror search success......connecting to 94.75.231.77...@94.75.231.77......connected......receiving......request success......Done
    Fetching http://httpupdate.cpanel.net/cpanelsync/addons/modules/munin-Linux-x86_64/.cpanelsync.bz2 (connected:1).......(request attempt 1/12)...@94.75.231.77......connected......receiving...100%......request success......Done
    Checking for librrd version ...
    Done
    Adding munin user (if needed)...Done
    Installing perl modules....Log::Log4perl..[needed]..Module::Build..[ok]..Time::HiRes..[ok]..HTML::Template..[needed]..Net::Server..[needed]..Net::Server::Fork..[needed]..Net::SNMP..[needed]..HTML::Template..[needed]..Cache::Cache..[needed]..Checking C compiler....C compiler (/usr/bin/cc) OK (cached Mon Jul 16 01:47:35 2012)
    Tuned C compiler not available because it is not enabled....Done
    CPAN fallback is disabled since /var/cpanel/conserve_memory exists, and cpanm is available.
    Method: Using Perl Expect, Installer: cpanm
    You have make /usr/bin/make
    Falling back to HTTP::Tiny 0.009
    You have /bin/tar: tar (GNU tar) 1.15.1
    You have /usr/bin/unzip
    You have Cpanel::HttpRequest 2.1
    Testing connection speed...(using fast method)...Done
    Ping:0 (ticks) Testing connection speed to cpan.weepee.org using pureperl...(cached .. 62700.00 bytes/s)...Done
    Ping:0 (ticks) Testing connection speed to cpan.mirror.versatel.nl using pureperl...(cached .. 59100.00 bytes/s)...Done
    Ping:1 (ticks) Testing connection speed to cpan.mirror.anlx.net using pureperl...(cached .. 31100.00 bytes/s)...Done
    Ping:2 (ticks) Testing connection speed to mirror.tje.me.uk using pureperl...(cached .. 29200.00 bytes/s)...Done
    Ping:0 (ticks) Testing connection speed to mirror.leaseweb.com using pureperl...(cached .. 28000.00 bytes/s)...Done
    Five usable mirrors located
    Ping:8 (ticks) Testing connection speed to 69.72.212.11 using pureperl...(using cached speed)...Done
    Ping:8 (ticks) Testing connection speed to 69.72.212.10 using pureperl...(using cached speed)...Done
    Ping:10 (ticks) Testing connection speed to 208.43.108.66 using pureperl...(using cached speed)...Done
    Three usable fallback mirrors located
    Fetching http://cpan.weepee.org/index.html (connected:0).......(request attempt 1/12)...Using dns cache file /root/.HttpRequest/cpan.weepee.org......searching for mirrors (mirror search attempt 1/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 2/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 2/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 3/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 3/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 4/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)...cpan.weepee.org did not have any working mirrors.  Please check your internet connection or dns server. at /usr/local/cpanel/Cpanel/HttpRequest.pm line 596.
    Perl Expect failed with non-zero exit status: 6400
    
    All available perl module install methods have failed
    Log::Log4perl..[needed (forced)]..HTML::Template..[needed (forced)]..Net::Server..[needed (forced)]..Net::Server::Fork..[needed (forced)]..Net::SNMP..[needed (forced)]..HTML::Template..[needed (forced)]..Cache::Cache..[needed (forced)]..Checking C compiler....C compiler (/usr/bin/cc) OK (cached Mon Jul 16 01:47:35 2012)
    Tuned C compiler not available because it is not enabled....Done
    CPAN fallback is disabled since /var/cpanel/conserve_memory exists, and cpanm is available.
    Method: Using Perl Expect, Installer: cpanm
    You have make /usr/bin/make
    Falling back to HTTP::Tiny 0.009
    You have /bin/tar: tar (GNU tar) 1.15.1
    You have /usr/bin/unzip
    You have Cpanel::HttpRequest 2.1
    Testing connection speed...(using fast method)...Done
    Ping:0 (ticks) Testing connection speed to cpan.weepee.org using pureperl...(cached .. 62700.00 bytes/s)...Done
    Ping:0 (ticks) Testing connection speed to cpan.mirror.versatel.nl using pureperl...(cached .. 59100.00 bytes/s)...Done
    Ping:1 (ticks) Testing connection speed to cpan.mirror.anlx.net using pureperl...(cached .. 31100.00 bytes/s)...Done
    Ping:2 (ticks) Testing connection speed to mirror.tje.me.uk using pureperl...(cached .. 29200.00 bytes/s)...Done
    Ping:0 (ticks) Testing connection speed to mirror.leaseweb.com using pureperl...(cached .. 28000.00 bytes/s)...Done
    Five usable mirrors located
    Ping:8 (ticks) Testing connection speed to 69.72.212.11 using pureperl...(using cached speed)...Done
    Ping:8 (ticks) Testing connection speed to 69.72.212.10 using pureperl...(using cached speed)...Done
    Ping:10 (ticks) Testing connection speed to 208.43.108.66 using pureperl...(using cached speed)...Done
    Three usable fallback mirrors located
    Fetching http://cpan.weepee.org/index.html (connected:0).......(request attempt 1/12)...Using dns cache file /root/.HttpRequest/cpan.weepee.org......searching for mirrors (mirror search attempt 1/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 2/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 2/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 3/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 3/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 4/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)...cpan.weepee.org did not have any working mirrors.  Please check your internet connection or dns server. at /usr/local/cpanel/Cpanel/HttpRequest.pm line 596.
    Perl Expect failed with non-zero exit status: 6400
    
    All available perl module install methods have failed
    Done
    
    ERROR: Failed to install Munin - in ./install at install_required_perl_modules (): 
    Could not install perl module Log::Log4perl 
    Munin install process cannot proceed further ... 
    Exiting ...
    Failed to update munin
    I know I'm tired right now, but I'm just not seeing where the issue lies.
    91.208.12.235 isn't blocked anywhere that I'm aware of.
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Hello,

    Please check if you have two perl binaries:

    Code:
    ls -lah /usr/bin/perl /usr/local/bin/perl
    Two here would mean that one is not symlinking to the other. If you do show two separate perl binaries, then please do the following:

    Code:
    mv /usr/bin/perl /usr/bin/perl.bak.120716
    ln -s /usr/local/bin/perl /usr/bin/perl
    Please then run a full perl modules check before trying to reinstall Munin:

    Code:
    /usr/local/cpanel/scripts/checkperlmodules --full --force
    Thanks!
     
  3. kpmedia

    kpmedia Well-Known Member

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    It looks to be symlinked properly already:

    Code:
    root@server [~]# ls -lah /usr/bin/perl /usr/local/bin/perl
    lrwxrwxrwx 1 root root  17 Feb  2  2011 /usr/bin/perl -> ../local/bin/perl*
    -rwxr-xr-x 2 root root 17K Feb  2  2011 /usr/local/bin/perl*
    And the result of running /usr/local/cpanel/scripts/checkperlmodules --full --force

    Code:
    root@server [~]# /usr/local/cpanel/scripts/checkperlmodules --full --force
    The following modules are now being installed/updated/verified: Locales,version,CDB_File,Module::Build,BSD::Resource,Class::Std,Digest::MD5::File,Expect,Encode::Guess,Encode::MIME::Name,Encode::Detect::Detector,Data::Dump,File::Copy::Recursive,File::ReadBackwards,File::Find::Rule,IO::Tty,Sys::Hostname::Long,local::lib,AppConfig,Template,YAML::Syck,JSON::Syck,cPanel::MemTest,List::MoreUtils,DateTime::Locale,DateTime,DB_File,HTTP::Date,Scalar::Util,MIME::Base64,URI,Net::FTP,HTML::Tagset,HTML::Parser,HTML::HeadParser,LWP,Bundle::LWP,DBI,Crypt::SSLeay,CPAN::SQLite,Data::Dumper,Digest::MD5,Digest::SHA1,Encode,ExtUtils::Constant,ExtUtils::Install,ExtUtils::ParseXS,File::Touch,Filesys::Df,Filesys::Virtual,Filter::Util::Call,Getopt::Long,Getopt::Param::Tiny,IO::Interactive::Tiny,Compress::Raw::Zlib,Authen::Libwrap,Net::FTPSSL,Net::SSL,Net::SSLeay,IO::Compress::Gzip,IO::Scalar,IO::Socket::INET6,IO::Socket::SSL,IO::Stty,IO::Uncompress::Gunzip,Lchown,List::Util,MD5,Net::DNS,Net::OSCAR,Net::LibIDN,Pod::Perldoc,Socket6,Storable,Sys::Syslog,TAP::Harness,Term::ReadKey,Term::ReadLine::Perl,Time::HiRes,Tree::MultiNode,Unix::PID,Unix::PID::Tiny,XML::LibXML::Common,XML::LibXML,XML::Parser,XML::SAX,XML::Simple,lib::restrict,Crypt::Passwd::XS,DBD::mysql,Filesys::Statvfs,Crypt::GPG,Class::Accessor,Class::Accessor::Fast,File::MMagic::XS,Email::Valid,ExtUtils::MakeMaker,Mail::SRS,Acme::Spork,Archive::Tar,Archive::Tar::Streamed,Archive::Zip,MIME::Lite,Business::OnlinePayment::AuthorizeNet,Business::UPS,CGI,Class::Std::Utils,Compress::Bzip2,Compress::Zlib,DBIx::MyParsePP,DBD::SQLite2,Date::Parse,File::Tail,GD::Graph,GD::Text::Align,Memoize,Geo::IPfree,HTTP::Daemon::App,IO::Socket::ByteCounter,Image::Size,Mail::DomainKeys,Error,NetAddr::IP,Net::DNS::Resolver::Programmable,Mail::SPF,Mail::SPF::Query,Mail::DKIM,IP::Country,Graph::Easy,Graph::Flowchart,Mail::SpamAssassin,URI::Escape,File::Find::Rule::Filesys::Virtual,File::Slurp,Net::DAV::Server,Net::Daemon,Net::Daemon::SSL,Net::LDAP,Net::LDAP::Schema,Net::LDAP::Server,Net::IP::Match::Regexp,OLE::Storage_Lite,Parse::RecDescent,Quota,SVG::TT::Graph,Safe::Hole,Text::CSV,Spreadsheet::ParseExcel,Spreadsheet::WriteExcel,String::CRC32,SQL::Statement,Set::Crontab,Tie::IxHash,Tie::ShadowHash,Tie::DBI,URI::URL,Bundle::Interchange,File::Scan::ClamAV,Devel::PPPort,Linux::Inotify2
    Checking C compiler....info [checkperlmodules] /root/.cpanel/datastore/Cpanel::Sys::Compiler::test_compile_cc
    C compiler (/usr/bin/cc) OK (cached Tue Jul 17 04:13:53 2012)
    Tuned C compiler not available because it is not enabled....Done
    CPAN fallback is disabled since /var/cpanel/conserve_memory exists, and cpanm is available.
    Method: Using Perl Expect, Installer: cpanm
    You have make /usr/bin/make
    Falling back to HTTP::Tiny 0.009
    You have /bin/tar: tar (GNU tar) 1.15.1
    You have /usr/bin/unzip
    You have Cpanel::HttpRequest 2.1
    Testing connection speed...(using fast method)...Done
    Ping:0 (ticks) Testing connection speed to cpan.weepee.org using pureperl...(cached .. 62700.00 bytes/s)...Done
    Ping:0 (ticks) Testing connection speed to cpan.mirror.versatel.nl using pureperl...(cached .. 59100.00 bytes/s)...Done
    Ping:0 (ticks) Testing connection speed to mirror.leaseweb.com using pureperl...(cached .. 56000.00 bytes/s)...Done
    Ping:1 (ticks) Testing connection speed to cpan.mirror.anlx.net using pureperl...(cached .. 31100.00 bytes/s)...Done
    Ping:1 (ticks) Testing connection speed to mirror.tje.me.uk using pureperl...(cached .. 29200.00 bytes/s)...Done
    Five usable mirrors located
    Ping:10 (ticks) Testing connection speed to 208.43.108.66 using pureperl...(using cached speed)...Done
    Ping:8 (ticks) Testing connection speed to 69.72.212.11 using pureperl...(using cached speed)...Done
    Ping:9 (ticks) Testing connection speed to 69.72.212.10 using pureperl...(using cached speed)...Done
    Three usable fallback mirrors located
    Fetching http://cpan.weepee.org/index.html (connected:0).......(request attempt 1/12)...Using dns cache file /root/.HttpRequest/cpan.weepee.org......searching for mirrors (mirror search attempt 1/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 2/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 2/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 3/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 3/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 4/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)...cpan.weepee.org did not have any working mirrors.  Please check your internet connection or dns server. at /usr/local/cpanel/Cpanel/HttpRequest.pm line 596.
    Perl Expect failed with non-zero exit status: 6400
    
    All available perl module install methods have failed
    Using fast module check.....checked 160 modules in 4 second(s)
    Tested 160, 160 ok, 0 failed.
    Using fast module check.....checked 5 modules in 0 second(s)
    Cpanel::FastMath: [INSTALLED=1] [VERSION=0.3]
    Cpanel::POSIX::Tiny: [INSTALLED=1] [VERSION=1.1]
    Cpanel::Cleanup: [INSTALLED=1] [VERSION=0.4]
    Cpanel::Class: [INSTALLED=1] [VERSION=1.0.5]
    Cpanel::TaskQueue: [INSTALLED=1] [VERSION=0.307]
    
    91.208.12.236 is not blocked in the VPS firewall.
    And I can manually ping that IP from inside the VPS, too.

    Munin still fails to install from within WHM.
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Can you check your /etc/resolv.conf file and post the contents? Also, what do you have in /etc/hosts file?

    Next, how about taking the firewall down temporarily to test to see the results?
     
  5. kpmedia

    kpmedia Well-Known Member

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    /etc/resolve.conf
    Code:
    nameserver 77.235.xx.xx
    nameserver 77.235.xx.xx
    /etc/hosts
    Code:
    127.0.0.1               localhost.localdomain localhost
    # Auto-generated hostname. Please do not remove this comment.
    77.235.xx.xx          vps.[I]myhostname[/I].com [I]username[/I]
    
    Taking the firewall down had no effect.

    In case it needed to be mentioned, it is up to date:
    Code:
    WHM 11.32.3 (build 21)
    CENTOS 5.8 x86_64 virtuozzo on [I]username[/I]
    
    I've submitted a ticket to the host, to see if they can confirm/deny a block in the local network.
     
    #5 kpmedia, Jul 17, 2012
    Last edited: Jul 17, 2012
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Can you try putting these into /etc/resolv.conf file for the time being:

    Code:
    nameserver 8.8.4.4
    nameserver 8.8.8.8
    These are the Google public resolvers. I'm uncertain if the existing IPs in your /etc/resolv.conf are your provider's or something else.

    Thanks!
     
  7. kpmedia

    kpmedia Well-Known Member

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    Already ahead of you on that one. :)

    I commented out the local DNS, and added 8.8.8.8 and 8.8.4.4
    No effect.

    Something else struck me, after having written a ticket... is it really a DNS issue?
    Because I don't see the sites being requested by name anywhere. It's requesting an IP.

    I can ping and tracert the IP from home and from the VPS.
    From my laptop:
    Code:
    C:\>nslookup 91.208.12.235
    Server:  resolver1.opendns.com
    Address:  208.67.222.222
    *** resolver1.opendns.com can't find 91.208.12.235: Non-existent domain
    
    I don't think any NS is attached to the IP being requested by the Munin install.

    The install is failing for something else, as far as I can tell.

    Should I try to force cpan.weepee.org to 91.208.12.235 in the hosts file?

    Slightly off-topic:
    Do the plugins exist on the DNSONLY version of cPanel? I could test it from another location.
    I don't have another full cPanel server available.
    And I've been meaning to install DNSONLY on another low-end VPS for a while anyway.

    ... Update:

    Code:
    root@server [~]# nslookup cpan.weepee.org
    Server:         77.235.xx.xx
    Address:        77.235.xx.xx#53
    
    Non-authoritative answer:
    cpan.weepee.org canonical name = cpan.weepeetelecom.be.
    Name:   cpan.weepeetelecom.be
    Address: 91.208.12.236
    Name:   cpan.weepeetelecom.be
    Address: 91.208.12.235
    
    ... so the domain is at that IP, but there's no reverse record.
     
    #7 kpmedia, Jul 17, 2012
    Last edited: Jul 17, 2012
  8. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Hello,

    The munin plugins don't exist on DNS only, but you can use the /scripts/checkperlmodules --full --force command on DNS only machines.

    If you aren't able to resolve this here shortly, please submit a ticket with us directly. You an do so using the link in my signature.

    Thanks!
     
  9. kpmedia

    kpmedia Well-Known Member

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    I forced cpan.weepee.org to 91.208.12.235 in the hosts file.
    Then I ran /scripts/checkperlmodules --full --force

    That did it. :)

    Both had to be done, and in that order.
     
  10. Astral God

    Astral God Well-Known Member

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    Hi. Is this a bug ?

    I'm having this exact issue and it doesnt' seems normal to touch hosts file to install a plugin trough WHM ... :\
     
  11. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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  12. egrueda

    egrueda Member

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    Thanks! Same problem here and same solution, even when the mirrors were resolving correctly.
    Strange, isn't it?
     
  13. NovemberRain

    NovemberRain Well-Known Member

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    Is this plugin still maintained by cpanel or do you suggest I install the latest version myself by downloading here Munin - Trac ?

    Cpanel version seems old: 1.4.7-2.6

    Latest version is: 2.06
     
  14. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    We support the plugin version that we provide. We don't maintain it, as it isn't our product.
     
  15. Astral God

    Astral God Well-Known Member

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  16. kpmedia

    kpmedia Well-Known Member

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    ^ As an update to my quote...

    The problem with this method, unfortunately, it that I've caught cPanel overwriting the hosts file. So it starts to fail updates eventually, and you have to go back and redo everything.

    My final decision is "screw it", and I've removed Munin for now. Between this, and the fact that Munin seemed to cause more load issues than why I wanted to monitor it to begin with, it's a completely wasted endeavor.

    cPanel needs to do one of two things:
    (1) Remove Munin integration entirely, since it's just a broken mess.
    (2) Fix it, and that includes updating it to current versions.
     
  17. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Please submit a ticket if you'd like us to investigate further, since this could be resolved in all likelihood with a ticket.
     
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