Munin plugin refuses to install

[kpmedia]

I don't quite understand why this is failing...

Updating munin....

Fetching http://httpupdate.cpanel.net/cpanelsync/addons/modules/munin-Linux-x86_64/.cpanelsync.lock (connected:0).......(request attempt 1/12)...Using dns cache file /root/.HttpRequest/httpupdate.cpanel.net......searching for mirrors (mirror search attempt 1/3)......loaded mirror speeds from cache......mirror search success......connecting to [email protected]request success......Done
Fetching http://httpupdate.cpanel.net/cpanelsync/addons/modules/munin-Linux-x86_64/.cpanelsync.bz2 (connected:1).......(request attempt 1/12)[email protected]%......request success......Done
Checking for librrd version ...
Done
Adding munin user (if needed)...Done
Installing perl modules....Log::Log4perl..[needed]..Module::Build..[ok]..Time::HiRes..[ok]..HTML::Template..[needed]..Net::Server..[needed]..Net::Server::Fork..[needed]..Net::SNMP..[needed]..HTML::Template..[needed]..Cache::Cache..[needed]..Checking C compiler....C compiler (/usr/bin/cc) OK (cached Mon Jul 16 01:47:35 2012)
Tuned C compiler not available because it is not enabled....Done
CPAN fallback is disabled since /var/cpanel/conserve_memory exists, and cpanm is available.
Method: Using Perl Expect, Installer: cpanm
You have make /usr/bin/make
Falling back to HTTP::Tiny 0.009
You have /bin/tar: tar (GNU tar) 1.15.1
You have /usr/bin/unzip
You have Cpanel::HttpRequest 2.1
Testing connection speed...(using fast method)...Done
Ping:0 (ticks) Testing connection speed to cpan.weepee.org using pureperl...(cached .. 62700.00 bytes/s)...Done
Ping:0 (ticks) Testing connection speed to cpan.mirror.versatel.nl using pureperl...(cached .. 59100.00 bytes/s)...Done
Ping:1 (ticks) Testing connection speed to cpan.mirror.anlx.net using pureperl...(cached .. 31100.00 bytes/s)...Done
Ping:2 (ticks) Testing connection speed to mirror.tje.me.uk using pureperl...(cached .. 29200.00 bytes/s)...Done
Ping:0 (ticks) Testing connection speed to mirror.leaseweb.com using pureperl...(cached .. 28000.00 bytes/s)...Done
Five usable mirrors located
Ping:8 (ticks) Testing connection speed to 69.72.212.11 using pureperl...(using cached speed)...Done
Ping:8 (ticks) Testing connection speed to 69.72.212.10 using pureperl...(using cached speed)...Done
Ping:10 (ticks) Testing connection speed to 208.43.108.66 using pureperl...(using cached speed)...Done
Three usable fallback mirrors located
Fetching http://cpan.weepee.org/index.html (connected:0).......(request attempt 1/12)...Using dns cache file /root/.HttpRequest/cpan.weepee.org......searching for mirrors (mirror search attempt 1/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 2/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 2/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 3/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 3/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 4/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)...cpan.weepee.org did not have any working mirrors.  Please check your internet connection or dns server. at /usr/local/cpanel/Cpanel/HttpRequest.pm line 596.
Perl Expect failed with non-zero exit status: 6400

All available perl module install methods have failed
Log::Log4perl..[needed (forced)]..HTML::Template..[needed (forced)]..Net::Server..[needed (forced)]..Net::Server::Fork..[needed (forced)]..Net::SNMP..[needed (forced)]..HTML::Template..[needed (forced)]..Cache::Cache..[needed (forced)]..Checking C compiler....C compiler (/usr/bin/cc) OK (cached Mon Jul 16 01:47:35 2012)
Tuned C compiler not available because it is not enabled....Done
CPAN fallback is disabled since /var/cpanel/conserve_memory exists, and cpanm is available.
Method: Using Perl Expect, Installer: cpanm
You have make /usr/bin/make
Falling back to HTTP::Tiny 0.009
You have /bin/tar: tar (GNU tar) 1.15.1
You have /usr/bin/unzip
You have Cpanel::HttpRequest 2.1
Testing connection speed...(using fast method)...Done
Ping:0 (ticks) Testing connection speed to cpan.weepee.org using pureperl...(cached .. 62700.00 bytes/s)...Done
Ping:0 (ticks) Testing connection speed to cpan.mirror.versatel.nl using pureperl...(cached .. 59100.00 bytes/s)...Done
Ping:1 (ticks) Testing connection speed to cpan.mirror.anlx.net using pureperl...(cached .. 31100.00 bytes/s)...Done
Ping:2 (ticks) Testing connection speed to mirror.tje.me.uk using pureperl...(cached .. 29200.00 bytes/s)...Done
Ping:0 (ticks) Testing connection speed to mirror.leaseweb.com using pureperl...(cached .. 28000.00 bytes/s)...Done
Five usable mirrors located
Ping:8 (ticks) Testing connection speed to 69.72.212.11 using pureperl...(using cached speed)...Done
Ping:8 (ticks) Testing connection speed to 69.72.212.10 using pureperl...(using cached speed)...Done
Ping:10 (ticks) Testing connection speed to 208.43.108.66 using pureperl...(using cached speed)...Done
Three usable fallback mirrors located
Fetching http://cpan.weepee.org/index.html (connected:0).......(request attempt 1/12)...Using dns cache file /root/.HttpRequest/cpan.weepee.org......searching for mirrors (mirror search attempt 1/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 2/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 2/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 3/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 3/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 4/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)...cpan.weepee.org did not have any working mirrors.  Please check your internet connection or dns server. at /usr/local/cpanel/Cpanel/HttpRequest.pm line 596.
Perl Expect failed with non-zero exit status: 6400

All available perl module install methods have failed
Done

ERROR: Failed to install Munin - in ./install at install_required_perl_modules (): 
Could not install perl module Log::Log4perl 
Munin install process cannot proceed further ... 
Exiting ...
Failed to update munin

I know I'm tired right now, but I'm just not seeing where the issue lies.
91.208.12.235 isn't blocked anywhere that I'm aware of.

 

[cPanelTristan]

Hello,

Please check if you have two perl binaries:

ls -lah /usr/bin/perl /usr/local/bin/perl

Two here would mean that one is not symlinking to the other. If you do show two separate perl binaries, then please do the following:

mv /usr/bin/perl /usr/bin/perl.bak.120716
ln -s /usr/local/bin/perl /usr/bin/perl

Please then run a full perl modules check before trying to reinstall Munin:

/usr/local/cpanel/scripts/checkperlmodules --full --force

Thanks!

 

[kpmedia]

It looks to be symlinked properly already:

[email protected] [~]# ls -lah /usr/bin/perl /usr/local/bin/perl
lrwxrwxrwx 1 root root  17 Feb  2  2011 /usr/bin/perl -> ../local/bin/perl*
-rwxr-xr-x 2 root root 17K Feb  2  2011 /usr/local/bin/perl*

And the result of running /usr/local/cpanel/scripts/checkperlmodules --full --force

[email protected] [~]# /usr/local/cpanel/scripts/checkperlmodules --full --force
The following modules are now being installed/updated/verified: Locales,version,CDB_File,Module::Build,BSD::Resource,Class::Std,Digest::MD5::File,Expect,Encode::Guess,Encode::MIME::Name,Encode::Detect::Detector,Data::Dump,File::Copy::Recursive,File::ReadBackwards,File::Find::Rule,IO::Tty,Sys::Hostname::Long,local::lib,AppConfig,Template,YAML::Syck,JSON::Syck,cPanel::MemTest,List::MoreUtils,DateTime::Locale,DateTime,DB_File,HTTP::Date,Scalar::Util,MIME::Base64,URI,Net::FTP,HTML::Tagset,HTML::Parser,HTML::HeadParser,LWP,Bundle::LWP,DBI,Crypt::SSLeay,CPAN::SQLite,Data::Dumper,Digest::MD5,Digest::SHA1,Encode,ExtUtils::Constant,ExtUtils::Install,ExtUtils::ParseXS,File::Touch,Filesys::Df,Filesys::Virtual,Filter::Util::Call,Getopt::Long,Getopt::Param::Tiny,IO::Interactive::Tiny,Compress::Raw::Zlib,Authen::Libwrap,Net::FTPSSL,Net::SSL,Net::SSLeay,IO::Compress::Gzip,IO::Scalar,IO::Socket::INET6,IO::Socket::SSL,IO::Stty,IO::Uncompress::Gunzip,Lchown,List::Util,MD5,Net::DNS,Net::OSCAR,Net::LibIDN,Pod::Perldoc,Socket6,Storable,Sys::Syslog,TAP::Harness,Term::ReadKey,Term::ReadLine::Perl,Time::HiRes,Tree::MultiNode,Unix::PID,Unix::PID::Tiny,XML::LibXML::Common,XML::LibXML,XML::Parser,XML::SAX,XML::Simple,lib::restrict,Crypt::Passwd::XS,DBD::mysql,Filesys::Statvfs,Crypt::GPG,Class::Accessor,Class::Accessor::Fast,File::MMagic::XS,Email::Valid,ExtUtils::MakeMaker,Mail::SRS,Acme::Spork,Archive::Tar,Archive::Tar::Streamed,Archive::Zip,MIME::Lite,Business::OnlinePayment::AuthorizeNet,Business::UPS,CGI,Class::Std::Utils,Compress::Bzip2,Compress::Zlib,DBIx::MyParsePP,DBD::SQLite2,Date::Parse,File::Tail,GD::Graph,GD::Text::Align,Memoize,Geo::IPfree,HTTP::Daemon::App,IO::Socket::ByteCounter,Image::Size,Mail::DomainKeys,Error,NetAddr::IP,Net::DNS::Resolver::Programmable,Mail::SPF,Mail::SPF::Query,Mail::DKIM,IP::Country,Graph::Easy,Graph::Flowchart,Mail::SpamAssassin,URI::Escape,File::Find::Rule::Filesys::Virtual,File::Slurp,Net::DAV::Server,Net::Daemon,Net::Daemon::SSL,Net::LDAP,Net::LDAP::Schema,Net::LDAP::Server,Net::IP::Match::Regexp,OLE::Storage_Lite,Parse::RecDescent,Quota,SVG::TT::Graph,Safe::Hole,Text::CSV,Spreadsheet::ParseExcel,Spreadsheet::WriteExcel,String::CRC32,SQL::Statement,Set::Crontab,Tie::IxHash,Tie::ShadowHash,Tie::DBI,URI::URL,Bundle::Interchange,File::Scan::ClamAV,Devel::PPPort,Linux::Inotify2
Checking C compiler....info [checkperlmodules] /root/.cpanel/datastore/Cpanel::Sys::Compiler::test_compile_cc
C compiler (/usr/bin/cc) OK (cached Tue Jul 17 04:13:53 2012)
Tuned C compiler not available because it is not enabled....Done
CPAN fallback is disabled since /var/cpanel/conserve_memory exists, and cpanm is available.
Method: Using Perl Expect, Installer: cpanm
You have make /usr/bin/make
Falling back to HTTP::Tiny 0.009
You have /bin/tar: tar (GNU tar) 1.15.1
You have /usr/bin/unzip
You have Cpanel::HttpRequest 2.1
Testing connection speed...(using fast method)...Done
Ping:0 (ticks) Testing connection speed to cpan.weepee.org using pureperl...(cached .. 62700.00 bytes/s)...Done
Ping:0 (ticks) Testing connection speed to cpan.mirror.versatel.nl using pureperl...(cached .. 59100.00 bytes/s)...Done
Ping:0 (ticks) Testing connection speed to mirror.leaseweb.com using pureperl...(cached .. 56000.00 bytes/s)...Done
Ping:1 (ticks) Testing connection speed to cpan.mirror.anlx.net using pureperl...(cached .. 31100.00 bytes/s)...Done
Ping:1 (ticks) Testing connection speed to mirror.tje.me.uk using pureperl...(cached .. 29200.00 bytes/s)...Done
Five usable mirrors located
Ping:10 (ticks) Testing connection speed to 208.43.108.66 using pureperl...(using cached speed)...Done
Ping:8 (ticks) Testing connection speed to 69.72.212.11 using pureperl...(using cached speed)...Done
Ping:9 (ticks) Testing connection speed to 69.72.212.10 using pureperl...(using cached speed)...Done
Three usable fallback mirrors located
Fetching http://cpan.weepee.org/index.html (connected:0).......(request attempt 1/12)...Using dns cache file /root/.HttpRequest/cpan.weepee.org......searching for mirrors (mirror search attempt 1/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 2/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 2/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 3/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 3/3)...Ping:2 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
Ping:2 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 4/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)...cpan.weepee.org did not have any working mirrors.  Please check your internet connection or dns server. at /usr/local/cpanel/Cpanel/HttpRequest.pm line 596.
Perl Expect failed with non-zero exit status: 6400

All available perl module install methods have failed
Using fast module check.....checked 160 modules in 4 second(s)
Tested 160, 160 ok, 0 failed.
Using fast module check.....checked 5 modules in 0 second(s)
Cpanel::FastMath: [INSTALLED=1] [VERSION=0.3]
Cpanel::POSIX::Tiny: [INSTALLED=1] [VERSION=1.1]
Cpanel::Cleanup: [INSTALLED=1] [VERSION=0.4]
Cpanel::Class: [INSTALLED=1] [VERSION=1.0.5]
Cpanel::TaskQueue: [INSTALLED=1] [VERSION=0.307]

91.208.12.236 is not blocked in the VPS firewall.
And I can manually ping that IP from inside the VPS, too.

Munin still fails to install from within WHM.

 

[cPanelTristan]

Can you check your /etc/resolv.conf file and post the contents? Also, what do you have in /etc/hosts file?

Next, how about taking the firewall down temporarily to test to see the results?

 

[kpmedia]

Can you check your /etc/resolv.conf file and post the contents? Also, what do you have in /etc/hosts file? Next, how about taking the firewall down temporarily to test to see the results?

/etc/resolve.conf

nameserver 77.235.xx.xx
nameserver 77.235.xx.xx

/etc/hosts

127.0.0.1               localhost.localdomain localhost
# Auto-generated hostname. Please do not remove this comment.
77.235.xx.xx          vps.[I]myhostname[/I].com [I]username[/I]

Taking the firewall down had no effect.

In case it needed to be mentioned, it is up to date:

WHM 11.32.3 (build 21)
CENTOS 5.8 x86_64 virtuozzo on [I]username[/I]

I've submitted a ticket to the host, to see if they can confirm/deny a block in the local network.

 

[cPanelTristan]

Can you try putting these into /etc/resolv.conf file for the time being:

nameserver 8.8.4.4
nameserver 8.8.8.8

These are the Google public resolvers. I'm uncertain if the existing IPs in your /etc/resolv.conf are your provider's or something else.

Thanks!

 

[kpmedia]

Already ahead of you on that one.

I commented out the local DNS, and added 8.8.8.8 and 8.8.4.4
No effect.

Something else struck me, after having written a ticket... is it really a DNS issue?
Because I don't see the sites being requested by name anywhere. It's requesting an IP.

I can ping and tracert the IP from home and from the VPS.
From my laptop:

C:\>nslookup 91.208.12.235
Server:  resolver1.opendns.com
Address:  208.67.222.222
*** resolver1.opendns.com can't find 91.208.12.235: Non-existent domain

I don't think any NS is attached to the IP being requested by the Munin install.

The install is failing for something else, as far as I can tell.

Should I try to force cpan.weepee.org to 91.208.12.235 in the hosts file?

Slightly off-topic:
Do the plugins exist on the DNSONLY version of cPanel? I could test it from another location.
I don't have another full cPanel server available.
And I've been meaning to install DNSONLY on another low-end VPS for a while anyway.

... Update:

[email protected] [~]# nslookup cpan.weepee.org
Server:         77.235.xx.xx
Address:        77.235.xx.xx#53

Non-authoritative answer:
cpan.weepee.org canonical name = cpan.weepeetelecom.be.
Name:   cpan.weepeetelecom.be
Address: 91.208.12.236
Name:   cpan.weepeetelecom.be
Address: 91.208.12.235

... so the domain is at that IP, but there's no reverse record.

 

[cPanelTristan]

Hello,

The munin plugins don't exist on DNS only, but you can use the /scripts/checkperlmodules --full --force command on DNS only machines.

If you aren't able to resolve this here shortly, please submit a ticket with us directly. You an do so using the link in my signature.

Thanks!

 

[kpmedia]

I forced cpan.weepee.org to 91.208.12.235 in the hosts file.
Then I ran /scripts/checkperlmodules --full --force

That did it.

Both had to be done, and in that order.

 

[Astral God]

Hi. Is this a bug ?

I'm having this exact issue and it doesnt' seems normal to touch hosts file to install a plugin trough WHM ... :\

 

[cPanelTristan]

Hello,

If you believe an issue is a possible defect, please submit a bug report http://go.cpanel.net/bugs

Thanks!

 

[egrueda]

I forced cpan.weepee.org to 91.208.12.235 in the hosts file.
Then I ran /scripts/checkperlmodules --full --force

That did it.

Both had to be done, and in that order.

Thanks! Same problem here and same solution, even when the mirrors were resolving correctly.
Strange, isn't it?

 

[NovemberRain]

Is this plugin still maintained by cpanel or do you suggest I install the latest version myself by downloading here Munin - Trac ?

Cpanel version seems old: 1.4.7-2.6

Latest version is: 2.06

 

[cPanelTristan]

We support the plugin version that we provide. We don't maintain it, as it isn't our product.

 

[Astral God]

Is this plugin still maintained by cpanel or do you suggest I install the latest version myself by downloading here Munin - Trac ?

Cpanel version seems old: 1.4.7-2.6

Latest version is: 2.06

Please check http://forums.cpanel.net/f145/munin-2-0-has-been-released-case-58611-a-264961.html

 

[kpmedia]

I forced cpan.weepee.org to 91.208.12.235 in the hosts file.

^ As an update to my quote...

The problem with this method, unfortunately, it that I've caught cPanel overwriting the hosts file. So it starts to fail updates eventually, and you have to go back and redo everything.

My final decision is "screw it", and I've removed Munin for now. Between this, and the fact that Munin seemed to cause more load issues than why I wanted to monitor it to begin with, it's a completely wasted endeavor.

cPanel needs to do one of two things:
(1) Remove Munin integration entirely, since it's just a broken mess.
(2) Fix it, and that includes updating it to current versions.

 

[cPanelTristan]

Please submit a ticket if you'd like us to investigate further, since this could be resolved in all likelihood with a ticket.