Mutiple passwords working for cPanel account

[sanjaitechie]

Hello all,

I have changed the cPanel password of an account. Now, I am able to login to the cPanel with both the old password and the new password.

However, FTP and SSH gets validated with the new password and refuses the old password.

I am not sure how cPanel alone is accepting the old password still.

I have checked the /etc/passwd and /etc/shadow file and there is no multiple entries for that user.

I have also tried to change the password with all the methods in GUI and CLI but no luck.

Help me, please

 

[dalem]

is your password is using the same as the root or reseller account and "Accounts that can access a cPanel user account:" in tweak settings

 

[cPanelMichael]

Hello,

It's likely you are accessing the cPanel account with the root or reseller password. This will allow you access to cPanel unless you have configured "Accounts that can access a cPanel user account" under the "System" tab in "WHM >> Tweak Settings" to disable that functionality.

Thank you.