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mx modification problem

Discussion in 'General Discussion' started by bam, Jan 7, 2003.

  1. bam

    bam Member

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    Hello,

    I'm at a loss here, I'm unfamiliar with mx records and what is actually modified when you modify the mx records through the web host manager so please bear with me :)

    I've modified an mx record from the Web Host Manager for the mx record to point to an IP address, everything looks correct, however, they are not receiving their email.

    When I do a lookup on the mx record it shows the host as being the ip address with the domain name (xx.xx.xxx.x.domainname.com) which I can tell is incorrect, but I don't know how to fix this.

    I'm probably not including somethere here that I should be so if anyone can help with mx records, just let me know what else I need to post here in order to get help.

    Thanks for your help
     
  2. JustinK

    JustinK Well-Known Member

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    MX records point to A records/hostnames, not IPs. You'll need to setup an A records for the particular IP and then use that as where mail should go to.
     
  3. bam

    bam Member

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    Hello JustinK,

    I knew that...but the client was trying to convince me otherwise. No wonder I was so confused.

    Thank you so much for your help :)
     
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