MX problem, PLEASE HELP

[Blind Can See]

Please see attached.

Does this look right or not?

the 207's are external to the other mail server, not my local.

Been fighting this all day back and forth with customer, changed
about 15 times literally

 

[rustelekom]

no. it's not correct. for getting MX records to work you need indicate something like:


domain.com MX 10 mail
domain.com MX 20 mail_backup

mail A ip address
mail_backup A ip address

above is config for two mail servers which used for receving mails. For SMTP server you don't need indicate any MX records...

 

[Blind Can See]

I did that again, still doesn't work.

Look how it shows up on mxtoolbox.


mail-incoming.gate.com.clientdomain.com

yet in dns zone on my server it was setup correctly still

clientdomain.com.	86400	IN	NS	ns1.hostserver.com.
clientdomain.com.	86400	IN	NS	ns2.hostserver.com.

clientdomain.com.	14400	IN	A	xxx.xxx.71.80

localhost.clientdomain.com.	14400	IN	A	127.0.0.1


www	14400	IN	CNAME	clientdomain.com.
ftp	14400	IN	A	xxx.xxx.71.80
clientdomain.com.	14400	IN	MX	1	mail-incoming.gate.com
pop	14400	IN	A	207.150.192.52
smtp	14400	IN	A	207.150.192.174
clientdomain.com.	14400	IN	MX	10	mail-incoming2.gate.com

Note the IP with "xxx" is my server IP. the 207 is his external mail server elsewhere.

So why is it showing up as
mail-incoming.gate.com.clientdomain.com

(the problem is the added clientdomain.com prefix)

 

[Blind Can See]

Problem solved. the stupid "." was missing in the last field per mx entries, after the domain.

 

[freedog96150]

I did that again, still doesn't work.

Look how it shows up on mxtoolbox.


mail-incoming.gate.com.clientdomain.com

yet in dns zone on my server it was setup correctly still

clientdomain.com.	86400	IN	NS	ns1.hostserver.com.
clientdomain.com.	86400	IN	NS	ns2.hostserver.com.

clientdomain.com.	14400	IN	A	xxx.xxx.71.80

localhost.clientdomain.com.	14400	IN	A	127.0.0.1


www	14400	IN	CNAME	clientdomain.com.
ftp	14400	IN	A	xxx.xxx.71.80
clientdomain.com.	14400	IN	MX	1	mail-incoming.gate.com
pop	14400	IN	A	207.150.192.52
smtp	14400	IN	A	207.150.192.174
clientdomain.com.	14400	IN	MX	10	mail-incoming2.gate.com

Note the IP with "xxx" is my server IP. the 207 is his external mail server elsewhere.

So why is it showing up as
mail-incoming.gate.com.clientdomain.com

(the problem is the added clientdomain.com prefix)

You need to add a "." after the mail-incoming.gate.com to make it literal. Otherwise, DNS assumes the clientdomain.com is added after record entries.

Records should read:

clientdomain.com.   14400   IN   MX  1     mail-incoming.gate.com.
clientdomain.com.   14400   IN   MX  10     mail-incoming2.gate.com.