The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

MX Record has propogated for an add-on domain

Discussion in 'General Discussion' started by t9clkclnr, Jul 13, 2005.

  1. t9clkclnr

    t9clkclnr Well-Known Member

    Joined:
    Jun 11, 2004
    Messages:
    254
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Southern California
    however the email is being bounced back. I searched as many MX record threads I could with no luck.

    MESSAGE:
    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    jwatts@etelesystems.com
    unrouteable mail domain "etelesystems.com"

    This was generated by my server.

    I checked the MX record here: http://www.dnsstuff.com/

    and it does see the correct IP to forward this MX record but still getting bounces. Any one see anything or know anything I can try to fix?
     
  2. t9clkclnr

    t9clkclnr Well-Known Member

    Joined:
    Jun 11, 2004
    Messages:
    254
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Southern California
    more to the story

    I tried sending email from external sources (hotmail.com) with success. However when sending via the server the domain is hosted on it fails.

    anyone comment? :eek:
     
  3. linux-image

    linux-image Well-Known Member

    Joined:
    Jun 8, 2004
    Messages:
    1,192
    Likes Received:
    1
    Trophy Points:
    38
    Location:
    India
    cPanel Access Level:
    Root Administrator
    can u check if the domain has entry at /etc/localdomains and at /etc/remotedomains
     
  4. clook

    clook Well-Known Member
    PartnerNOC

    Joined:
    Jun 9, 2002
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Preston, UK
    1. ADD the domain name to /etc/remotedomains

    2. REMOVE the domain name from /etc/localdomains
     
  5. t9clkclnr

    t9clkclnr Well-Known Member

    Joined:
    Jun 11, 2004
    Messages:
    254
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Southern California
    thanks i did look into those.

    remote domains has the domain

    local domains does not..

    I don't see how this would matter, but I'm still nooby.. so does it matter that this is an Add-on domain in cpanel? I would ASSume not but i claim ignorance.
     
  6. linux-image

    linux-image Well-Known Member

    Joined:
    Jun 8, 2004
    Messages:
    1,192
    Likes Received:
    1
    Trophy Points:
    38
    Location:
    India
    cPanel Access Level:
    Root Administrator
    i would suggest the reverse

    /etc/localdomains : shld have the entry

    /etc/remotedomains : shldnt have the entry.
     
  7. clook

    clook Well-Known Member
    PartnerNOC

    Joined:
    Jun 9, 2002
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Preston, UK
    If that is the case, email should work fine.

    With email generated locally, the server doesn't do a dns lookup by default and uses the /etc/localdomains file to determine whether the domain is local. If not in this list, a dns lookup will take place where it will find the remote MX and send email on to that.

    The /etc/remotedomains file is a list of domains using remote MX and used when the localdomains file is regenerated (eg when doing /scripts/mailperm) to make sure the removed domains are not put back in.
     
  8. clook

    clook Well-Known Member
    PartnerNOC

    Joined:
    Jun 9, 2002
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Preston, UK
    I should point out that I assumed from the original post that the domain has had the MX entry changed so email for this domain is not handled on the same server as the dns and website are hosted.
     
  9. linux-image

    linux-image Well-Known Member

    Joined:
    Jun 8, 2004
    Messages:
    1,192
    Likes Received:
    1
    Trophy Points:
    38
    Location:
    India
    cPanel Access Level:
    Root Administrator
    yes, u r right. my bad that i didnt check that :)

    =====================================
    ; <<>> DiG 9.2.1 <<>> mx etelesystems.com
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49932
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;etelesystems.com. IN MX

    ;; ANSWER SECTION:
    etelesystems.com. 14400 IN MX 0 68.99.117.86.

    ;; AUTHORITY SECTION:
    etelesystems.com. 14400 IN NS ns1.ocbndns.com.
    etelesystems.com. 14400 IN NS ns2.ocbndns.com.

    ;; Query time: 2104 msec
    ;; SERVER: 67.159.5.140#53(67.159.5.140)
    ;; WHEN: Wed Jul 13 13:29:11 2005
    ;; MSG SIZE rcvd: 106
    ==================================

    the mail server is pointed to somevere else. so this is correct as clook has said:

    1. ADD the domain name to /etc/remotedomains

    2. REMOVE the domain name from /etc/localdomains
     
  10. t9clkclnr

    t9clkclnr Well-Known Member

    Joined:
    Jun 11, 2004
    Messages:
    254
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Southern California
    " I don't see how this would matter,"

    this statement was in regard to whether or not it mattered about the domain being an add-on domain... :p

    i understand the remote/local domain question. sorry I had emphasis on wrong
     
  11. t9clkclnr

    t9clkclnr Well-Known Member

    Joined:
    Jun 11, 2004
    Messages:
    254
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Southern California
    thank you very mucho for your reponses.

    your input is greatly valued and appreciated. :D
     
Loading...

Share This Page