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MX Record - IP Address

Discussion in 'E-mail Discussion' started by theacidfrog, Nov 13, 2009.

  1. theacidfrog

    theacidfrog Registered

    Nov 13, 2009
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    Newbie to this forum :)

    I am completing a domain transfer for a client from one host to another as we are the new web providers for the client.

    The old web designer is trying to get us to re-direct the MX record to his current mail server IP (78.33.**.***), because the client doesn't want their email to go down (not even for a short period of time).

    I can see an option on our cPanel for the client called MX Entry Maintenance but this seems to only re-direct to a domain if im not mistaken... not an IP address... any help on how to do this? Or is this the wrong way to do this..?

  2. sparek-3

    sparek-3 Well-Known Member

    Aug 10, 2002
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    Root Administrator
    MX records have to point to a hostname. They cannot use an IP address.

    You would need to create an A record in the DNS zone for example:

    mx IN A xx.xx.xx.xx

    Where xx.xx.xx.xx refers to the IP address of the mail server you want to use.

    Then change the MX records to: IN MX 10

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