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MX records don't transfer with WHM API transfer

Discussion in 'General Discussion' started by rinkleton, Feb 2, 2017.

  1. rinkleton

    rinkleton Well-Known Member

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    When I do a transfer with account password through WHM, everything works as expected, but when I used the API to do the same thing (not root transfer), the MX records don't transfer.

    create_remote_user_transfer_session
    unrestricted_restore = 1

    enqueue_transfer_item
    module = AccountRemoteUser
    xferpoint = 1

    Could this be remedied with the root transfer API?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello,

    I was unable to reproduce this issue on a test environment for a domain name with a custom MX record. Could you verify which versions of cPanel are installed on the source and destination servers? Also, what's configured under "Email Routing" when browsing the zone via "WHM >> Edit DNS Zone" for the domain name in question?

    Thank you.
     
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