Mxtoolbox Results for SMTP test

pasayev

Member
Oct 15, 2013
18
0
51
Turkey
cPanel Access Level
Root Administrator
Hello,

When I try to test smtp server in mxtoolbox.com I get the following result. Is there any problem here?

For example: 550-Please turn on SMTP Authentication in your mail client.

Is it problem? Thanks.

Code:
220-hosting.domain.com ESMTP Exim 4.82 #2 Tue, 04 Nov 2014 22:13:02 +0200
220- We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail. [905 ms]
EHLO MXTB-PWS3.mxtoolbox.com
250-hosting.domain.com Hello mxtb-pws3.mxtoolbox.com [64.20.227.133]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250-STARTTLS
250 HELP [796 ms]
MAIL FROM: <[email protected]>
250 OK [796 ms]
RCPT TO: <[email protected]>
550-Please turn on SMTP Authentication in your mail client.
550-mxtb-pws3.mxtoolbox.com [64.20.227.133]:54728 is not permitted to relay
550 through this server without authentication. [1903 ms]

MXTB-PWS3v2 6302ms
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
Hello :)

Have you tried sending a test message to your server from another mail server (e.g. GMail, Hotmail) to see if your server is able to accept email?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
It's simply stating that SMTP without authentication is not allowed. This is normal, and you should not experience any problems if remote mail servers are able to send emails to your server.

Thank you.