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My Account Is Suspended

Discussion in 'General Discussion' started by jarrad, May 8, 2010.

  1. jarrad

    jarrad Registered

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    Hi I Went To Access My Website When I Woke Up ( makebanners.info ) And I Get This Page Saying "This Account Has Been Suspended" And I Can't Login To My cPanel Account Either. What Have I Done Wrong? Can It Be Fixed? I Bought This Website Of Ebay And I Have Only Had It Since April 13 Please Help :)





    Kind Regards
    Jarrad
     
    #1 jarrad, May 8, 2010
    Last edited by a moderator: May 8, 2010
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You'll need to contact your host about this. No one here can help you with this problem. It appears to be hosted by a company called interserver, but can't be sure.
     
  3. linux7802

    linux7802 Well-Known Member

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    If you are having root login details for your domain hosted server then you can unsuspend the hosting account from WHM >> Main >> Account Functions >> Suspend/Unsuspend an Account and if you are not having root login details than you have to contact your hosting provider and consult this issue with them.
     
  4. Zepplin

    Zepplin Well-Known Member

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    Traceroute goes to interserver.net

    And whois

    Domain ID:D29929162-LRMS
    Domain Name:MAKEBANNERS.INFO
    Created On:05-Oct-2009 20:55:59 UTC
    Last Updated On:28-Apr-2010 11:17:05 UTC
    Expiration Date:05-Oct-2011 20:55:59 UTC
    Sponsoring Registrar:Wild West Domains (R213-LRMS)
    Status:CLIENT DELETE PROHIBITED
    Status:CLIENT RENEW PROHIBITED
    Status:CLIENT TRANSFER PROHIBITED
    Status:CLIENT UPDATE PROHIBITED
    Registrant ID:CR45690887
    Registrant Name:Lorraine Jackson
    Registrant Organization:
    Registrant Street1:69 King Street
    Registrant Street2:
    Registrant Street3:
    Registrant City:Perth
    Registrant State/Province:WA
    Registrant Postal Code:6110
    Registrant Country:AU
    Registrant Phone:+61.0431851314
    Registrant Phone Ext.:
    Registrant FAX:
    Registrant FAX Ext.:
    Registrant Email:lorraine89@optusnet.com.au
    Admin ID:CR45690889
    Admin Name:Lorraine Jackson
    Admin Organization:
    Admin Street1:69 King Street
    Admin Street2:
    Admin Street3:
    Admin City:Perth
    Admin State/Province:WA
    Admin Postal Code:6110
    Admin Country:AU
    Admin Phone:+61.0431851314
    Admin Phone Ext.:
    Admin FAX:
    Admin FAX Ext.:
    Admin Email:lorraine89@optusnet.com.au
    Billing ID:CR45690890
    Billing Name:Lorraine Jackson
    Billing Organization:
    Billing Street1:69 King Street
    Billing Street2:
    Billing Street3:
    Billing City:Perth
    Billing State/Province:WA
    Billing Postal Code:6110
    Billing Country:AU
    Billing Phone:+61.0431851314
    Billing Phone Ext.:
    Billing FAX:
    Billing FAX Ext.:
    Billing Email:lorraine89@optusnet.com.au
    Tech ID:CR45690888
    Tech Name:Lorraine Jackson
    Tech Organization:
    Tech Street1:69 King Street
    Tech Street2:
    Tech Street3:
    Tech City:Perth
    Tech State/Province:WA
    Tech Postal Code:6110
    Tech Country:AU
    Tech Phone:+61.0431851314
    Tech Phone Ext.:
    Tech FAX:
    Tech FAX Ext.:
    Tech Email:lorraine89@optusnet.com.au
    Name Server:NS1.INTLSERVERS.COM
    Name Server:NS2.INTLSERVERS.COM
     
  5. Spiral

    Spiral BANNED

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    Cpanel / WHM is the software that controls the server and this forum community is the support forums for the software itself but not for hosting providers or how they choose to use the software as nobody here would have any control over what the host might do with their client accounts or what usage policies they might enforce.

    If you hosting provider suspended your account, you will need to talk them to find out the reason why they suspended the account.

    If you have root access, you can unsuspend the hosting account yourself but short of that, you will need to talk to the hosting provider.

    You mention getting the website on "eBay" which I don't know about everyone else but that kind of sends me a bit of a "red flag" there. :rolleyes:
     
  6. jarrad

    jarrad Registered

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    Thank You Everyone

    Thank You Everyone, You Have All Been Very Helpful:)
     
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