My customers are getting hit with tons of emails virus, what can I do?

Are you referring to viruses in general or just the recent spread of sobig.f?

cPanel.net Support Ticket Number:

 

About this sobig.f

I just recently started getting returned emails on a regular basis, supposedly being sent from an email address I don't use for sending. I'm getting messages telling me that something I sent from my email was not delivered for various reasons, including being infected. I'm not sending any emails though, but that means some people will get those emails and think I'm sending them. What am I supposed to do about this? Does it mean someone has my email address on their computer and their computer is infected? Does it mean email is actually being sent from my email address, or is it forged headers?

Thanks for any answers. This is one area I don't know much about.

cPanel.net Support Ticket Number:

 

http://forums.cpanel.net/showthread.php?s=&threadid=13699 Scroll to my message at the bottom.

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