My domain is not working

[mabf]

Hello everyone, i have a problem with WHM and cpanel or at least that i know, i have a reseller and when i create an account with a domain name and a basic hosting plan, my domain is not working its only working with the ip, i dont know how to make this work, thank you

 

[Jcats]

Definitely a question for your web host, but make sure the new domains name servers are updated on the domain otherwise the domain has no idea where to point DNS to.

 

[cPanelMichael]

Hello,

Check to ensure you have set the name servers for the domain name at it's domain registrar to the ones provided to you by your hosting provider.

Thanks!

 

[mabf]

I have already put the defaults DNS on WHM, but when i try to use the domain I get dns error on chrome

 

[cPanelMichael]

Hello,

You have to setup the name servers at the domain registrar. Here's a document that may help you:

How to Set Up Nameservers in a cPanel Environment - cPanel Knowledge Base - cPanel Documentation

Thank you.

 

[syed_dba]

Hello,

Check to ensure you have set the name servers for the domain name at it's domain registrar to the ones provided to you by your hosting provider.

Thanks!

Hi

Am unable to create an sub domain in my server ex:blog.mywebsite.com

please guide me this tried a lot but no success.

Thanks for your support in advance

 

[Jcats]

Are you trying to create the subdomains in a cPanel account or as their own cPanel account?

Is there any error message you can provide when attempting to add them? Are they adding successfully but they are just not resolving when you try to browse to them?

The more info you can provide the better we can assist

 

[germany]

I think this question for your web host.