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My domain is not working

Discussion in 'General Discussion' started by mabf, Jul 24, 2017.

  1. mabf

    mabf Registered

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    Hello everyone, i have a problem with WHM and cpanel or at least that i know, i have a reseller and when i create an account with a domain name and a basic hosting plan, my domain is not working its only working with the ip, i dont know how to make this work, thank you
     
    #1 mabf, Jul 24, 2017
  2. Jcats

    Jcats Well-Known Member

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    Definitely a question for your web host, but make sure the new domains name servers are updated on the domain otherwise the domain has no idea where to point DNS to.
     
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    #2 Jcats, Jul 24, 2017
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Check to ensure you have set the name servers for the domain name at it's domain registrar to the ones provided to you by your hosting provider.

    Thanks!
     
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    #3 cPanelMichael, Jul 24, 2017
  4. mabf

    mabf Registered

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    I have already put the defaults DNS on WHM, but when i try to use the domain I get dns error on chrome
     

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    #4 mabf, Jul 24, 2017
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    #5 cPanelMichael, Jul 24, 2017
  6. syed_dba

    syed_dba Registered

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    Hi

    Am unable to create an sub domain in my server ex:blog.mywebsite.com

    please guide me this tried a lot but no success.

    Thanks for your support in advance
     
    #6 syed_dba, Jul 25, 2017
  7. Jcats

    Jcats Well-Known Member

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    Are you trying to create the subdomains in a cPanel account or as their own cPanel account?

    Is there any error message you can provide when attempting to add them? Are they adding successfully but they are just not resolving when you try to browse to them?

    The more info you can provide the better we can assist
     
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    #7 Jcats, Jul 25, 2017
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  8. germany

    germany Member

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    I think this question for your web host.
     
    #8 germany, Jul 25, 2017
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