mabf

Registered
Jul 24, 2017
2
0
1
Ecuador
cPanel Access Level
Reseller Owner
Hello everyone, i have a problem with WHM and cpanel or at least that i know, i have a reseller and when i create an account with a domain name and a basic hosting plan, my domain is not working its only working with the ip, i dont know how to make this work, thank you
 

Jcats

Well-Known Member
PartnerNOC
May 25, 2011
806
156
168
New Jersey
cPanel Access Level
DataCenter Provider
Definitely a question for your web host, but make sure the new domains name servers are updated on the domain otherwise the domain has no idea where to point DNS to.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,213
363
Hello,

Check to ensure you have set the name servers for the domain name at it's domain registrar to the ones provided to you by your hosting provider.

Thanks!
 

syed_dba

Registered
Jul 3, 2017
2
0
1
India
cPanel Access Level
Root Administrator
Hello,

Check to ensure you have set the name servers for the domain name at it's domain registrar to the ones provided to you by your hosting provider.

Thanks!
Hi

Am unable to create an sub domain in my server ex:blog.mywebsite.com

please guide me this tried a lot but no success.

Thanks for your support in advance
 

Jcats

Well-Known Member
PartnerNOC
May 25, 2011
806
156
168
New Jersey
cPanel Access Level
DataCenter Provider
Are you trying to create the subdomains in a cPanel account or as their own cPanel account?

Is there any error message you can provide when attempting to add them? Are they adding successfully but they are just not resolving when you try to browse to them?

The more info you can provide the better we can assist
 
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