Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

My domain is not working

Discussion in 'General Discussion' started by mabf, Jul 24, 2017.

  1. mabf

    mabf Registered

    Joined:
    Jul 24, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Ecuador
    cPanel Access Level:
    Reseller Owner
    Hello everyone, i have a problem with WHM and cpanel or at least that i know, i have a reseller and when i create an account with a domain name and a basic hosting plan, my domain is not working its only working with the ip, i dont know how to make this work, thank you
     
    #1 mabf, Jul 24, 2017
  2. Jcats

    Jcats Well-Known Member

    Joined:
    May 25, 2011
    Messages:
    720
    Likes Received:
    123
    Trophy Points:
    168
    Location:
    New Jersey
    cPanel Access Level:
    DataCenter Provider
    Definitely a question for your web host, but make sure the new domains name servers are updated on the domain otherwise the domain has no idea where to point DNS to.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Jcats, Jul 24, 2017
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    46,354
    Likes Received:
    2,039
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Check to ensure you have set the name servers for the domain name at it's domain registrar to the ones provided to you by your hosting provider.

    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelMichael, Jul 24, 2017
  4. mabf

    mabf Registered

    Joined:
    Jul 24, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Ecuador
    cPanel Access Level:
    Reseller Owner
    I have already put the defaults DNS on WHM, but when i try to use the domain I get dns error on chrome
     

    Attached Files:

    #4 mabf, Jul 24, 2017
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    46,354
    Likes Received:
    2,039
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 cPanelMichael, Jul 24, 2017
  6. syed_dba

    syed_dba Registered

    Joined:
    Jul 3, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hi

    Am unable to create an sub domain in my server ex:blog.mywebsite.com

    please guide me this tried a lot but no success.

    Thanks for your support in advance
     
    #6 syed_dba, Jul 25, 2017
  7. Jcats

    Jcats Well-Known Member

    Joined:
    May 25, 2011
    Messages:
    720
    Likes Received:
    123
    Trophy Points:
    168
    Location:
    New Jersey
    cPanel Access Level:
    DataCenter Provider
    Are you trying to create the subdomains in a cPanel account or as their own cPanel account?

    Is there any error message you can provide when attempting to add them? Are they adding successfully but they are just not resolving when you try to browse to them?

    The more info you can provide the better we can assist
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 Jcats, Jul 25, 2017
    cPanelMichael likes this.
  8. germany

    germany Member

    Joined:
    Jul 15, 2016
    Messages:
    17
    Likes Received:
    3
    Trophy Points:
    3
    Location:
    Berlin, DE
    cPanel Access Level:
    Website Owner
    I think this question for your web host.
     
    #8 germany, Jul 25, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - domain working
  1. sahithp

    OPCache not working in All domains

    sahithp, Dec 23, 2018, in forum: EasyApache
    Replies:
    3
    Views:
    276
    cPanelMichael
    Dec 25, 2018
  2. wesley1189

    Domain not working with without www

    wesley1189, Dec 22, 2018, in forum: Bind/DNS/Nameserver
    Replies:
    2
    Views:
    254
    cPanelMichael
    Dec 25, 2018
  3. brixion_ricky

    Mail SNI not working for some domains

    brixion_ricky, Dec 5, 2018, in forum: E-mail Discussion
    Replies:
    9
    Views:
    748
    LucasRolff
    Dec 13, 2018
  4. Jan-Paul Kleijn

    PHP not working on account without domain name

    Jan-Paul Kleijn, Oct 15, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    169
    cPanelLauren
    Oct 17, 2018
  5. carock

    Domain TLS not working for IMAP & POP3

    carock, Aug 14, 2018, in forum: General Discussion
    Replies:
    6
    Views:
    395
    sparek-3
    Aug 15, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice